Conway Forest

Conway Forest Apartments
2520 South Conway Road
Orlando, Florida, 32812


  • Phone: 407-896-5440
  • Email:
    conwayforest@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
sarah1966's picture

Increase the utility bill.

Feedback Problem for Conway Forest

How can be the 30.00 dollars at 61.00 dollars in water bill, that stole money for people. What I can see this apt don't go to change. I'm no happy. That's why people is leaving...

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Good Morning Jason,

Good morning Sarah,

 

I hope you are having a great week so far. I wanted to personally reach out to you to see how I can be of help and turn your experience around into a positive one. Your feedback is very important to us and I want to have the opportunity to meet with you and see how I can be of help. I'm available at your convenience and look forward to meeting and or speaking with you soon. I can be reached via telephone at 407-896-5440 or via email at gabriela.dominguez@mckinley.com 

 

Sincerely,

 

Gaby Dominguez


JanKovarik's picture

THANKS to Fernando for coming out on Sunday!

Feedback Praise for Conway Forest

Fernando responded to our maintenance call regarding an annoying building alarm. He addressed the issue and then had the courtesy to alert us that the issue had been resolved. We appreciate his prompt service, on a Sunday!

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you so much for taking the time to provide us with your excellent feedback! We love having you in our community and our service team is always available to assist when needed! I am so happy to hear that you found our service team prompt, friendly, and helpful! As always, please let us know if there is anything else we can do to assist you and we will be ready to help! Thank you and I hope you have a wonderful day! :)


FTQQ533810's picture

Msimtenance

Feedback Problem for Conway Forest

I put in a maintenance request last Sunday or Monday. I did not hear back from anybody. I just tried to enter request again, under maintenance, but recieve an error message that I'm not authorized to enter (?). The weather stripping at the bottom of my balcony privacy screens all need replacing. I believe this is how flying pests, dirt and debris are entering my apartment. PLEASE CALL AFTER 10 am, WITH 15 MIN NOTICE, when maintenance is on the way up. Thank you kindly!!...

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you so much for taking the time to provide us with your valuable feedback and for taking the time to discuss your concerns with me at length this evening! I am happy that we were able to resolve your concerns and that you feel confident in our new management team! As we discussed earlier, please know that we are at your service and we are committed to ensuring that you are happy and proud of your home with us! Thank you for giving us the opportunity to turn this around for you! As always, please let us know if there is anything else we can do to assist you and we will be happy to help! Have a wonderful day! :)


FTQQ533810's picture

Msimtenance

Feedback Problem for Conway Forest

I put in a maintenance request last Sunday or Monday. I did not hear back from anybody. I just tried to enter request again, under maintenance, but recieve an error message that I'm not authorized to enter (?). The weather stripping at the bottom of my balcony privacy screens all need replacing. I believe this is how flying pests, dirt and debris are entering my apartment. PLEASE CALL AFTER 10 am, WITH 15 MIN NOTICE, when maintenance is on the way up. Thank you kindly!!...

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you so much for taking the time to provide us with your valuable feedback and for taking the time to discuss your concerns with me at length this evening! I am happy that we were able to resolve your concerns and that you feel confident in our new management team! As we discussed earlier, please know that we are at your service and we are committed to ensuring that you are happy and proud of your home with us! Thank you for giving us the opportunity to turn this around for you! As always, please let us know if there is anything else we can do to assist you and we will be happy to help! Have a wonderful day! :)


stephan11's picture

Work order

Feedback Praise for Conway Forest

A huge thank you to the maintenance person that fixed the service order I did. Amazing job... Thank you

lauren.wheeler's picture
lauren.wheeler McKinley Employee

Hi Line, Thank you for much for your feedback! I appreciate you taking the time to share your kind words and look forward to sharing this with the team! - Lauren


gailrihaly's picture

thank you walter!!!!

Feedback Praise for Conway Forest

We had a slight plumbing problem and standing water in our sinks and on the first call after hours he came and got the tools needed to get the job done so we can have our sink back for the weekend!! thank you walter and conway forest for being the best!! 8 years strong and loving it here

lauren.wheeler's picture
lauren.wheeler McKinley Employee

Hi Gail, Thank you so much for your sweet words! We love having you as a resident and here to help in any way we can! I am happy Walter was able to take care of your work order quickly! Have a wonderful evening! - Lauren


djhosier's picture

Slow down!

Feedback Problem for Conway Forest

I'm concerned about how fast people are driving in the parking lots. I even had someone pass me the speed bumps seem to not help. There are children playing and people walking their dogs. You have to be so cautious even backing out of parking space because of the speed of drivers afraid you might get hit. Please people be considerate and slow down before someone gets hurt!...

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you for taking the time to provide us with your valuable feedback! I would love to discuss this with you in more detail to see how we can improve our services and your overall experience as a resident in our community. Our residents are our top priority and I assure you that we will do whatever possible to address any concerns you may have. I left you a voicemail earlier with my contact information so that you know how to contact me. Please also feel free to e-mail me directly at gabriela.dominguez@mckinley.com so that we can set up a time to meet and discuss further. Thank you again and I look forward to speaking with you soon. Have a wonderful day!


Janie56's picture

Thank You Yoshi

Feedback Praise for Conway Forest

Thank you for your help getting me back on the Web Site.

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you so much for taking the time to provide us with your excellent feedback! We love having you in our community and our service team is always available to assist when needed! I am so happy to hear that you found our service team prompt, friendly, and helpful! As always, please let us know if there is anything else we can do to assist you and we will be ready to help! Thank you and I hope you have a wonderful day! :)


SusanStofle's picture

Response to email

Feedback Question for Conway Forest

I am just wondering if Lauren is still our manager? I sent an email to Lauren over 2 weeks ago and have not yet heard back from her regarding an issue in my apartment. I have tried calling several times at various times and hours and I always reach voice mail. While this issue is not an emergency, I would like to talk to Lauren or the manager regarding this issue before filing a maintenance request. Many Thanks. Susan From Apt 1101

lauren.wheeler's picture
lauren.wheeler McKinley Employee

Hi Susan, 

I hope you are doing well! It was great seeing you this week and I am glad we were able to discuss your work order in person. Have a wonderful afternoon!  


lauren.wheeler's picture

Happy Independence Day!

Announcement for Multiple Communities

Good afternoon Residents,

Our office will be closed on Thursday, July 4th, in observance of Independence Day. We will re-open on Friday, July 5th, at 10:00 a.m. Should you experience a maintenance emergency, please call our office at 407-896-5440 and follow the prompts to be connected with a member of our maintenance team.

We hope you have a happy and safe holiday!

Sincerely,

Lauren Wheeler

Safety Reminder

As a reminder, please be aware that under the terms of your lease contract, fireworks may not be used anywhere within the community. This...