Conway Forest

Conway Forest Apartments
2520 South Conway Road
Orlando, Florida, 32812


  • Phone: 407-896-5440
  • Email:
    conwayforest@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
felipeoliveira's picture

Flood

Feedback Problem for Conway Forest

Hello! Again our house was full of water after the rain. This has already started to make us very disappointed and wondering what it will be like when it is a heavy rain. The apartment at the moment is not giving us security. And it is still bringing financial disruption to our lives.

kp819's picture
kp819

You will probably have to call the emergency line. No one will see this till Monday.

jspencerjackson's picture
jspencerjackson

Which building?


swtpeanyc's picture

Utilities

Feedback Problem for Conway Forest

What's up with the utilities being so high this month? Ridiculous!...

mmosley1220's picture
mmosley1220

Agreed! My utilities doubled!


jspencerjackson's picture

Apartment Safety

Feedback Problem for Conway Forest

I have lived here long enough to renew my lease twice. In the last six months I have noticed a significant increase in police activity on the property. Last month it was the drug task force arresting people in the building to my right. This month it was ATF and Swat arresting people in the building to my left. I’ve had police banging on my door responding to an assault call where the 911 caller gave them the wrong apartment number. I’ve had to call 911 because there were a gang of teenagers threatening to kill one my my neighbors and I just happened to walk out when that happened. You guys...

Shea_Saff's picture
Shea_Saff

I agree 100%. It's been over a year and several cars are STILL in visitor parking spaces. When Mohammed left work orders are taking days and/ or weeks to complete. Lauren has been great but the others are very unprofessional, careless and clueless. Just last week someone's work order came to my email address. I know this person's full name, apartment number and the problem they were having in their unit. I called and emailed the office to address this and haven't heard anything as of yet. Unsure if this community has always accepted Section 8 vouchers but I recently learned of this--weeks ago by a neighbor; this explains why the community is changing (HORRIBLE). Perhaps, they're allowing anyone (ghetto, ignorant, unemployed, junkies) with these government vouchers to move here to secure recurring payments for their units. Had I been made aware of this I would have never moved over here.

swtpeanyc's picture
swtpeanyc

They have been accepting section 8 for about 6 years. What they really need is some security. Kids come from other places, park by the clubhouse and bring a bunch of booze in to the pool area. They make noise all night long, and trash the place. Nothing gets done about this. I'm pretty over it too, but it's costly to move. Conway area gets more ghetto every year. It's not really about screening the residents. Although I do agree that there's a bunch of cars always parked here that aren't registered and don't move.

mmosley1220's picture
mmosley1220

I don’t fully understand section 8, but why do I have to pay the overly priced rent & others don’t? This neighborhood has gone downhill over the last 2 years, the lawn guys are terrible, there’s always trash in the parking lot & the parking situation is always a problem. The police activity is very unsettling, ATF, US Marshalls & DEA we’re here just a week ago & no explanations from the management, not even an email.

woody05's picture
woody05

I agree with all of you. I first started living here when Zack was the manager and it was great maybe not all perfect but I did not have any issues. Unfortunately the place has been downfall. Loud club music after 10pm, trash overflow, trash being left at other peoples side where they live, police activity and some arrests. Just embarrassing...

mab1228's picture
mab1228

I agree with all of you. This property has gone downhill significantly since Zach left. Lights are out on the property, trash everywhere. Tenants above leave their meal trash bags in the tunnel or under the stairs. Parking is horrible, trash on the weekends even when it is working is horrible. The landscapers suck! The retention pond has weeds growing our of it. I could go on and on. Where is McKinley?? You can't even get a number for corporate.


Lenin's picture

My Manager has reached out

Feedback Praise for Conway Forest

Our new manager has reached out. I am truly thankful for that. She called me and I really needed that and appreciated the call. Felt heard. Thank you.

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you so much for taking the time to provide us with your excellent feedback! We love having you in our community and our service team is always available to assist when needed! I am so happy to hear that you found our service team prompt, friendly, and helpful! As always, please let us know if there is anything else we can do to assist you and we will be ready to help! Thank you and I hope you have a wonderful day! :)


Lenin's picture

AC System is still out

Feedback Problem for Conway Forest

The AC is still broken I have brought this to management attention over two weeks ago. We were promised a new AC unit would be installed. It has not. We were given a window unit. This helps my kids but in a two bedroom apartment my room is too hot. This is not comfortable. This is terrible. We work so hard and come home but can’t relax. This is what I will remember once we leave here. How can I recommend a company that does not care enough to repair the AC system. I did ask for another window unit and was told there is only that one. It’s hot please fix the AC. Action is needed

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you for taking the time to provide us with your valuable feedback! I would love to discuss this with you in more detail to see how we can improve our services and your overall experience as a resident in our community. Our residents are our top priority and I assure you that we will do whatever possible to address any concerns you may have. I left you a voicemail earlier with my contact information so that you know how to contact me. Please also feel free to e-mail me directly at gabriela.dominguez@mckinley.com so that we can set up a time to meet and discuss further. Thank you again and I look forward to speaking with you soon. Have a wonderful day!

Kiaholmes1103's picture
Kiaholmes1103

I have lived here for over a year and when I first moved in, the apartments were all occupied there wasn’t even a model to show. Before I moved out July 2019 I noticed a tremendous change in ppl moving out and in fees on my monthly billing statement, and it was almost impossible to reach someone in the office at times. I understand new management happens all the time, but living here was truly enjoyable in the beginning before this management took over and I feel like all they care
about is making good standing tenants make up for their finance issues. This is the #1 reason why I moved out. On top of that I was charged $100 for cleaning fees after I moved out, and it was taking out from my deposit which I am hoping Gaby is able to work out for me. Especially since I cleaned and left the place in good condition. I really hope they can work out the kinks at this place because the location is prime, but the rent and additional monthly fees are outrageous and in my opinion greedy on there part.

Kiaholmes1103's picture
Kiaholmes1103

I am appalled, I thought I would leave this place on good turns but no. I have been trying to reach GABY the Assistant Manager for several days now!!!! I guess this is the only way to get her attention. TENANTS PLEASE BE AWARE. THEY WILL TAKE MONEY FROM YOUR DEPOSIT FOR A RIDICULOUS CLEANING FEE once you move out, even after you clean the apartment. I will not let this go. I want my money back, if I have to go to a news broadcast, whoever!! I am furious. It is not right that you guys take our deposit for your own pleasure. I have pictures of the condition I left my apartment and YOU GUYS HAVE THE NERVE TO TAKE $100 FOR A CLEANING FEE FROM THAT DEPOSIT. I CALLED THE OFFICE 30-MINUTES STRAIGHT AND I GOT NO ONE. THE OTHER DAY I CALLED TO SPEAK TO GABY AND CHRIS ANSWERED THE PHONE AND TOLD ME SHE WOULD GET BACK TO ME. I HAVE NOT HEARD FROM ANYONE. YOU GUYS WILL NOT GET MY MONEY AND I WANT IT BACK IMMEDIATELY!!!!


kp819's picture

Very unprofessional

Feedback Problem for Conway Forest

I really am extremely unhappy with Vertulie. My package was delivered to the office Saturday by the postman and she rejected the package. When I came into the office she lied to me. She should have just told me she rejected it instead she tells me the postman never delivered anything. I filed a claim with the post office and they told me it was rejected on Saturday by the office person working that day because of the address. Every other person in the office knows my packages are delivered due to theft in the community. This package had something medical in the package that is very time...

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you for taking the time to provide us with your valuable feedback! I would love to discuss this with you in more detail to see how we can improve our services and your overall experience as a resident in our community. Our residents are our top priority and I assure you that we will do whatever possible to address any concerns you may have. I left you a voicemail earlier with my contact information so that you know how to contact me. Please also feel free to e-mail me directly at gabriela.dominguez@mckinley.com so that we can set up a time to meet and discuss further. Thank you again and I look forward to speaking with you soon. Have a wonderful day!


Lenin's picture

Last days with Mckinley

Feedback Problem for Conway Forest

So this is our family’s last week at Conway Forest. The Police, ATF, and SWAT arrested our neighbor while my kids and mom were coming home to help pack. The AC has been out for weeks now. The freezer handle has been broken and reported months ago. Washer was screwed by a maintenance employee. The management was fired and going through a change of staff. Car was towed and was not released to me same day. When the kids bathroom was painted the entire bedroom was completely covered in that paint for the tub. We are still together. People are still friendly. Staff is talented. People make...

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you for your valuable feedback for the time that you did live here. We appreciate it and are working on things around the community. Please do not hesitate to reach out to us here at Conway Forest should you need anything in the future. Warm regards, Gaby Dominguez


Lenin's picture

Ac is out again

Feedback Problem for Conway Forest

For the last two weeks the AC is out and everyone points the finger at the other. How disappointed I am to have this experience with such a talented staff.

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you for taking the time to provide us with your valuable feedback! I would love to discuss this with you in more detail to see how we can improve our services and your overall experience as a resident in our community. Our residents are our top priority and I assure you that we will do whatever possible to address any concerns you may have. I left you a voicemail earlier with my contact information so that you know how to contact me. Please also feel free to e-mail me directly at gabriela.dominguez@mckinley.com so that we can set up a time to meet and discuss further. Thank you again and I look forward to speaking with you soon. Have a wonderful day!


Hayleyjeanie's picture

Dirty Pool

Feedback Problem for Conway Forest

The pool has been really dirty and is progressively getting worse. Aside from the debris in the water, the water is also very cloudy and looking green.

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you for taking the time to provide us with your valuable feedback! I will have maintenance work  to get this issue fixed. Our residents are our top priority and I assure you that we will do whatever possible to address any concerns you may have. Please feel free to e-mail me directly at gabriela.dominguez@mckinley.com if I can assist with anything further. Thank you again and I look forward to speaking with you soon. Have a wonderful day!


rcquilled's picture

Service History deleted

Feedback Problem for Conway Forest

Service request history for 2019 has been deleted, without explanation.

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Good afternoon! 

 

Thank you so much for reaching out to us about this. I did get in contact with IT and this should be fixed now. All the service request she be up and showing. Should this happen again, or it does not show please reach out to me. I am here to assist should you need anything else as well. Feel free to email me at gabriela.dominguez@mckinley.com

 

Warm regards, 

Gaby Dominguez