Conway Forest

Conway Forest Apartments
2520 South Conway Road
Orlando, Florida, 32812


  • Phone: 407-896-5440
  • Email:
    conwayforest@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
FTQQ533810's picture

Shawn's Back!

Feedback Praise for Conway Forest

I was pleasantly surprised and pleased to hear Shawn (female) answering the Conway Forest phone lines again. She has been working at another McKinley property for several months. Shawn is the "best" when it comes to responding to residents' issuess, comments, requests, etc. If she's that pleasant with current residents, I can only imagine how positive she is with potential residents. I once praised her for always hearing the smile in her voice. Welcome back, Shawn! Sorry if I'm spelling your name wrong...


Lindsey's picture

FYI on the phone lines to our office

Announcement for Multiple Communities

Good afternoon!We wanted to let everyone know we have been having phone problems this week causing calls not to go through, calls being dropped, and faxes not being received. We do apologize for the inconvenience. Please bare with us as this should be fixed today.Feel free to email me at lroessner@mckinley.com or stop in the office with any questions or concerns for the time being. We are open from 9 a.m. to 6 p.m. Thanks again, and have a great day!



bboyette's picture

January Water Bills

Announcement for Conway Forest

Good Evening,As most of you have notice, the December Water Bill from YES services has not been delivered yet. I apologize for the inconvenience. YES invoices will be distributed as soon as possible--most likely not until the
3rd of January. Please continue to pay just your rental amount on the 1st as planned.Please feel free to reach out to us with any questions or concerns.Most Sincerely,Brent Boyette



bboyette's picture

***Cold Weather is Here***

Announcement for Conway Forest

Good Afternoon, I hope everyone enjoyed their holiday and is ready to bring in the New Year! It has been quite chilly outside and we wanted to let you know about a common issue with your heater. It is common to have a distinct odor come from the heater on first use after not using the heating elements over a period of time. This smell will go away in a matter of minutes after use and commonly cause the smoke detector to go off initially. Please let us know if you have any other problems with this. Most Sincerely,Brent Boyette



Lindsey's picture

Pond Problem

Announcement for Conway Forest

Good afternoon!We wanted to let everyone know we are aware of the current problem with our ponds, and it is being addressed. There is a problem in the well system so the ponds are currently drained, and we sincerely apologize for the eye sore and inconvenience.The ponds should be back to their beautiful operating condition in the next few days. Thank you for your patience!Have a great day!



Lindsey's picture

Holiday Hours

Announcement for Multiple Communities

Good morning!Just a friendly reminder that our office will be closed from Saturday, December 31st through Monday, January 2nd in observance of the New Year holiday . We will re-open regular business hours Tuesday, January 3rd at 9 a.m. We apologize for any inconvenience this may cause.If you ever have a maintenance emergency, please call our office at (407) 896-5440 and the voicemail will prompt you for our on-call technician.We wish all of our residents and your families a safe and happy holiday!



bboyette's picture

YES Services Bill

Announcement for Conway Forest

Good Morning,I wanted let you know about the progress I am making with the water bill company. You should have received your water bill on your door last week for the monthly charges. There was an "electricity" charge on the bill that was an oversight and will be corrected on your next months statement which you will receive in the mail. I apologize for this clerical arror and will continue to keep you updated.Thank you again for your patience.Most Sincerely,Brent Boyette



jr4draco's picture

Animal Waste

Feedback Problem for Conway Forest

I wish to thank those that clean up after their dogs when they go to the bathroom. For those that refuse to clean up after their dog get off your lazy butts so others do not have to walk in it and clan their shoes befoe they go in their apartment and then to work or whereever.

bboyette's picture
bboyette McKinley Employee

Dear Julie and Marvin,

I completely understand your frustration with this. We have approximately 7 dog stations through out the property for this purpose. We will continue to address and notify the residents that do not pick up after their pets. Plase let me know of anyone I should follow up with. I appreciate your feedback and look forward to improving with this issue.

Thank you again!

Most Sincerely,
Brent


FTQQ533810's picture

New Water Bill

Feedback Problem for Conway Forest

What's up with the new water bills? My bill is about $5 more than my monthly bills for the past year. The additional cost shows up in the sewage charge (way up) and a .53 cent electric charge. Has there been an error in calculations? Why the .53 cent charge for electricity? Thanks for your timely response...

bboyette's picture
bboyette McKinley Employee

Hey Deb,

I have been working deligently with the Yes Services on these issues. So far, I know the electricity charge was a mistake and will be refunded back to you on your next bill. I am still researching the sewage charge. I will continue to keep you updated. Thank you for reaching out to me!

Most Sincerely,
Brent


FTQQ533810's picture

New Water Bill

Feedback Problem for Conway Forest

What's up with the new water bills? My bill is about $5 more than my monthly bills for the past year. The additional cost shows up in the sewage charge (way up) and a .53 cent electric charge. Has there been an error in calculations? Why the .53 cent charge for electricity? Thanks for your timely response...

bboyette's picture
bboyette McKinley Employee

Hey Deb,

I have been working deligently with the Yes Services on these issues. So far, I know the electricity charge was a mistake and will be refunded back to you on your next bill. I am still researching the sewage charge. I will continue to keep you updated. Thank you for reaching out to me!

Most Sincerely,
Brent