Coconut Palms

Coconut Palms Apartments
4618 Middlebrook Road
Orlando, Florida, 32811


  • Phone: 407-293-6940
  • Email:
    Coconut@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
laurariollano's picture

Reminder: Fire extinguisher inspection this Friday

Announcement for Coconut Palms

Dear Residents,

The annual inspections of our fire extinguishers are due again and in order to make this as easy as possible we need you to do the following:

Please remove your fire extinguisher and place it outside of your apartment by the front door on Friday December 13th ,2019 no later than 8:00 am. If extinguisher is not outside the door, our technician will enter the apartment to service the extinguisher. The vendor will be re-certifying your fire extinguisher. For those that do not place their fire extinguisher outside on the date and time specified,...


laurariollano's picture

Laundry Update

Announcement for Coconut Palms

Good evening residents,

Our laundry company completed the repairs today and all machines are in working order. We thank you again for your patience.

We are having complaints that some residents are not attending to their items and are leaving their clothes inside the machines after the machine has completed the cycle. Please remember that items need to be attended to as this is a common area.

Please do not hesitate to contact the office with any questions or concerns.

At your service,

Laura Riollano



laurariollano's picture

Laundry Room Notice

Announcement for Coconut Palms

Dear Residents,

We are experiencing malfunctions in some of the machines in the laundry room. We have called the Laundry company and they are expected to come today to complete the necessary repairs.

We apologize for this inconvenience as we try to resolve the situation. Please connect with us in the office at 407-293-6940, with any questions or concerns.

At your service,

Laura Riollano

Community Manager



PHILIP's picture

WASHERS AND DRYERS DOWN AGAIN!

Feedback Problem for Coconut Palms

This is totally unacceptable! The washing and drying machines are down AGAIN. If I am expected to pay my rent on time the least I can ask is that the services offered in this facility are working! AND... would you please remind people AGAIN to remove their washed and dried clothes from the machines when their cycles are over. Other people need to use the machines and this is extremely inconsiderate to others especially when only a small percentage of the machines are working!

laurariollano's picture
laurariollano McKinley Employee

Good afternoon Margaret,

 

Thank you so much for your feedback.  I do apologize that some of the machines went down over the weekend.  We contacted the company and they completed repairs yesterday.  They were not linking properly and were not allowing anyone to turn them on, but this was addressed.

 

Please do not hesitate to contact me if there is antyhing I can assist with.

 

At your service,

 

Laura Riollano

laura.riollano@mckinley.com


harumi0322's picture

extinguisher

Feedback Question for Coconut Palms

Where can I find my extinguisher?? I have no idea where it is.

jaciely.cartagena's picture
jaciely.cartagena McKinley Employee

Good Morning Harumi,

I hope you had a great weekend, I would love to assist you with this!

I just tried calling you to guide you but couldn't connect with you, I've also emailed you as well.

Let me know when is a better time or give me a call at 407-293-6940.

I hope to connect with you soon.

Kind Regards,

Jaciely Cartagena

 


laurariollano's picture

MANDATORY Fire Extinguisher Certification on 12/13/19

Announcement for Coconut Palms

Dear Residents,

The annual inspections of our fire extinguishers are due again and in order to make this as easy as possible we need you to do the following:

Please remove your fire extinguisher and place it outside of your apartment by the front door on Friday December 13th ,2019 no later than 8:00 am. If extinguisher is not outside the door, our technician will enter the apartment to service the extinguisher. The vendor will be re-certifying your fire extinguisher. For those that do not place their fire extinguisher outside on the date and time specified,...


Fredeseuceda89's picture

Bathroom Light Out

Feedback Problem for Coconut Palms

The light in the second bathroom is out. Can someone come in to take a look and help us fix it?

karlenn.melendez@mckinley.com's picture
karlenn.melende... McKinley Employee

Good Morning Fredes,

I hope all is well. I've submitted a work order to the repair of the bathroom light.  For your convenience, you can also submit work orders through your online account using the work order tool.

Best Regards, Karlenn Melendez

 


karlenn.melendez@mckinley.com's picture

Community Parking Rules

Announcement for Coconut Palms

Dear Residents,

We hope that everyone is well. We wanted to remind everyone that all vehicles without a valid resident parking permit or a guest pass will be towed at any time at the owners expense.

If you have unexpected visitors, they must park in the designated parking for visitors.

Please stop by the office if you need to acquire a parking pass. Residents must provide a copy of their car registration and insurance.

Best Regards, Karlenn Melendez, Assistant Community Manager



jaciely.cartagena's picture

Thanksgiving Office Hours Reminder

Announcement for Multiple Communities

Good Afternoon Residents,

This is a friendly reminder that the office will be closing early tomorrow at 3pm and will reopen for normal business hours at 10AM on Monday, December 2nd.

Don't forget to come by the office to pick up any packages!

Should you experience any maintenance emergencies, please call 407.293.6940 and follow the prompts for an emergency request so our on call technician can assist you.

Have a safe Thanksgiving,

Jaciely Cartagena

Senior Sales Associate



karlenn.melendez@mckinley.com's picture

Community Rules Reminder

Announcement for Coconut Palms

Good afternoon residents,

We would like to take a moment and thank everyone for being a part of our community, whether you have recently moved-in or if you have been with us for many years! We appreciate all, who have been following the community rules and regulations to ensure our community remains a beautiful, clean, safe place to call home. We would like to remind everyone of a few policies and community rules as we approach the holidays and as many children will be off of school. Please connect with us in the office at 407-730-2933, if you have any questions or concerns....