Coconut Palms

Coconut Palms Apartments
4618 Middlebrook Road
Orlando, Florida, 32811


  • Phone: 407-293-6940
  • Email:
    Coconut@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
naesha.lewis's picture

Are you in the spirit of giving?

Announcement for Multiple Communities

Our valued residents,

We hope everyone is keeping warm this week and for the following holiday weeks to come! Just a friendly reminder that we are participating in a Toys for Tots holiday drive. Please stop by the Coconut Palms office to drop off new, unwrapped gifts so they can be donated for this holiday season. TIS THE SEASON OF GIVING and let's give back!

Happy holidays!

Naesha Lewis

Senior Sales Associate

...



naesha.lewis's picture

Toys for Tots Toy Drive!

Announcement for Multiple Communities

Hello residents,

We hope everyone is having a great week! For the month of December, Coconut Palms and Bella Casa will be participating in a Toys for Tots toy drive. There will be a donation box located at both properties in which residents will have the opportunity to donate new, unwrapped toys until December 21st at 6pm. Following the conclusion of the donations, our staff will be taking all donations to our local Toys for Tots location. We look forward to everyone participating!

Tis the season of giving!

-Your Coconut Palms/Bella Casa Staff...



marybeth.lopez's picture

Quarterly Pest Control Inspections Today

Announcement for Coconut Palms

Good Morning Valued Coconut Palms Residents,

We are continuing the 2nd round of quaterly pest control inspections/treatments today with Total Pest Services. Please see below for the buildings that are scheduled:

Buildings 658, 660, 662, 664, 666, 644, 646, 648, 650, 652, 654, 656, 620, 622, 624, 626, 628, 630, 632, 634, 636, 638, 640, 642, 610, 612, 614, 616

Please ensure that all pets are secured. Should...



yookmil's picture

Stolen Amazon package

Feedback Problem for Coconut Palms

Yesterday, 11/25/2018, when I got home, I was surprised to see an open amazon package, which was stolen from an external Hard Drive of 2TB brand Western Digital color Black. I'm really impressed, I thought those things did not happen here, but it happened to me. Yooksy Marrero 4664 Middlebrook RD "F" PD: Ladrones HDP...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Yooksy,

Thank you for taking a moment to speak with me today. Again, I am so sorry this occurred. As discussed, this is the 1st time that I've been made aware of an incident such as this and if you'd like, please feel free to notify the delivery company that should you not be home to accept the package to leave it with us and we will happily store your package here for you. Should you need any assistance or have any questions, please contact us at 407.293.6940 or email me at marybeth.lopez@mckinley.com. I hope you have a fantastic day and Happy Holidays!

Sincerely,

Mary Beth


Jhartman89's picture

Can I pay my rent in advance in the pay rent portal even if the balance has not been posted yet?

Feedback Question for Coconut Palms

Paying rent early.

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Joshua,

Thank you for contacting us regarding your question. I tried calling you so we may discuss this, however, I was unable to reach you. Yes, you are able to make your rent payment early even if the balance has not been posted on the website yet. I would recommend verifying the total amount due prior to submitting your payment to avoid having to make a 2nd payment in case the initial payment didn't cover the total. You can verify the total amount due via the NWP bill statement received in the mail and/or contacting us at 407.293.6940. Please free to contact us should you have any questions. I hope you have a fantastic day!

Sincerely,

Mary Beth


igormontenegro's picture

Trash

Feedback Problem for Coconut Palms

Hello, i cant understand why the people drop their trash on the floor and dont put inside the dumpster. You need to fix that.

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Igor,

Thank you for contacting us and providing your feedback. We have noticed residents not disposing the trash appropriately and have taken steps to address this with them. I appreciate your concern. Should you have any further information, please contact me at 407.293.6940 or at marybeth.lopez@mckinley.com. I hope you have a wonderful day!

Sincerely,

Mary Beth

Sincerely, 

Mary Beth


marybeth.lopez's picture

Holiday Office Hours

Announcement for Multiple Communities

Good Afternoon Valued Residents,

This is a friendly reminder that the office will be closing early today at 3pm and reopening for normal business hours on Monday, November 26th at 10am. Should you experience any maintenance emergencies, please call 407.293.6940 and select option 1 to connect with our emergency maintenance technician. We wish you a happy holiday!

Sincerely,

Mary Beth Lopez

Community Manager



naesha.lewis's picture

Happy Thanksgiving!

Announcement for Multiple Communities

Coconut Palms/Bella Casa's staff wants to wish each one of our residents a HAPPY THANKSGIVING!

We would love to know what you're thankful for! Go ahead and comment below!

Just a friendly reminder, our office will be open Wednesday, 11/21/18, from 10am-3pm and closed Thursday, 11/22/18, through Sunday 11/25/18. We will reopen for business Monday,11/26/18, from 10am-6pm. If you have a maintanance emergency at any time please call the office at 407-293-6940 and follow the promts to leave a message for our on-call technician.

Enjoy your time with...



tschemanski's picture

Outside light by front door is out

Feedback Problem for Coconut Palms

The outside light by the front door is not working.

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Theresa,

Thank you for contacting us. I will be happy to place a work order for the entry light. Should you need anything further, please feel free to contact us at 407.293.6940 or email us at coconut@mckinley.com. I hope you have a fantastic night!

Sincerely,

Mary Beth


sacheen0307's picture

Call Back

Feedback Problem for Coconut Palms

I've called the office a few times with no answer or call back. I'm waiting for a call back on an issue. Also, was the office closed on Friday 11/9/18 for two hours?...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Sacheen,

It was a pleasure speaking with you. We apologize the delay on returning your call from this morning. Should you need further assistance, please feel free to contact us. I hope you have a great day!

Sincerely,

Mary Beth