Bellagio

Bellagio Apartments
3312 S. Semoran Blvd.
Orlando, Florida, 32822


  • Phone: 407-382-2683
  • Email:
    bellagio@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
juanfgs14's picture

Laundry of buildings 3344/3342

Feedback Problem for Bellagio

What´s happen with laundry of buildings 3344/3342? long time not working. every month we paid our rent, this rent should be use for maintenance of all buildings and areas around this complex, What is it happen? why are you so inefficient with this problem?

gisanny.nunez's picture
gisanny.nunez McKinley Employee

 Thank you Juan for bringing your concern to our attention! I do apologize for the delay and I understand how frustrating this can be we are really trying to get this done I left you a Voice mail to go over of why is taking a little longer of what was expected.

 

Thank you 

Gisanny 


vanessa.laguardia's picture

New Office Hours

Announcement for Bellagio

Good Evening Bellagio Residents,

I hope everyone is having a fantastic week so far! Beginning tomorrow, October 16th, our office will be open an extended hour until 7PM and we will begin closing on Saturdays. The new office hours are as follows:

NEW HOURS:

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: By Appointment

Sunday: By Appointment

As a reminder, you are able to pay rent through our online portal at...



oy88's picture

Unprofessional and Upset

Feedback Problem for Bellagio

It's been a month since I reported about my air condition not working after letting me know that it was the motor they told me that they ordered it and it was going to take maybe at least a week. Last week I got a called to let maintenance in at my apartment the 9th of October. I miss work that day for them to fix my air condition and they never show up or at least get a called that they couldn't show up. One of the woman in the office i reported what happen she said she was going to let them know and gave me a smirk at was really unprofessional. Since the 10th me and my wife have...

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Good Evening Omar, 

I am so sorry you had to experience this. It is not our intention to discount your concerns or overlook your repairs by any means. We truly care and are working diligently to address your concerns. I woul love to connect with you tomorrow morning to give you the latest update on your repairs. I am hopeful we are on the road to a resolution. Please allow us the opportunity to turn your expereicne around as we aim to keep our residents happy. I look forward to speaking with you tomorrow. I hope you have a great evening Omar. 

Best Regards, 

Vanessa 

Community Manager

oy88's picture
oy88

Hi Vanessa just to give you a heads up. Nobody has shown up for nothing. It's been 5 days since my Fridge broke and nothing with air condition


jasmin.figueroa's picture

Keys

Announcement for Bellagio

Good Morning Everyone!!

Hope everyone has a great Morning!! If anyone lost keys we have two set of keys found by other residents. One key has a butterfly keychain and another one has a hello Kitty key. If this sound like these are your keys ! please stop by the office to see Jasmin or Gisanny!

Have a great Tuesday Everyone.

Jasmin :)



avelez7778@gmail.com's picture

This complex needs help!!!!

Feedback Problem for Bellagio

It’s so sad to know you are given a 3 day notice on your door super quick , while tenets are her with a roach infested apartment, pealing tubs, moles rugs, messed up stoves. And I have to keep putting in the orders. I will not blame I.T all on the maintenance guys but something it’s definitely wrong with this picture. You guys raise rent ever 6 months but nothing is being updated we have to fight to get something changed here, replaced or fixed. I have a kid and myself that suffers from allergies and the mold in this rug is making it so much worst for us both. i need someone to address these...

avelez7778@gmail.com's picture
avelez7778@gmail.com

All the info is written above

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Good Evening Alfredo, 

 

Thank you for taking the time to share your thoughts and oppinions. We appreciate all and any feedback. I'm sorry we have not met your expectations. It is our goal to keep our residents happy and provide the best service possible. Please allow me the opportunity to turn your experience around. I will be in touch soon to discuss your concerns and an action plan! Please also feel free to contact me at your earliest convenience. I look forward to speaking with you soon Alberto!  

 

I hope you have a wonderful evening. 

Best Regards, 

Vanessa 


Hcollazoc's picture

Call me!!

Feedback Problem for Bellagio

I have called 7 times no one answered! Corps Better take action!

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Good Evening Hector,

Thank you for taking the time to speak with me. I am happy I was able to assist you. Thank you for calling Bellagio a place to call home! Please feel free to contact me should you need any further assistance. I hope you have a wonderful evening Hector. 

Best Regards, 

Vanessa 

Community Manager

 


Hcollazoc's picture

Laundry!!

Feedback Problem for Bellagio

When the Laundry is gonna be fix? You guys charge a lot of Rent and the maintenance here is horrible! People keep leaving clothes in the dryer this is ridiculous! ... Im still waiting for my kitchen switch to be fix!!

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Good Evening Hector, 

Thank you for sharing your thoughts and oppinions. I am happy we were able to connect to discuss your questions and concerns. I look forward to addressing some of the issues you have been facing. Please feel free to contact me should you need any further assistance. 

Best Regards, 

Vanessa 

Community Manager


atsirama@hotmail.com's picture

Aguas Servidas

Feedback Problem for Bellagio

Cada dia que pasa se pone este complex inhabitable, no hay un mes desde que estoy viviendo aquí que a mi apartamento no le suceda algo, el dia de hoy amaneci con los toilets tapados y alas bañeras con agua servidas que no eran de nosotros, tengo dos banos y no se pueden usar porque el agua se sale de las pocetas, lamentablemente estos apartamentos no están al precio que uno paga mensual por ellos ya que las unidades están muy viejas y las reparaciones que les hacen es como las respuestas que reciben los que aquí escriben ( un copy paste) si porque a todo el mundo le responden lo mismo. y no...

gisanny.nunez's picture
gisanny.nunez McKinley Employee

Gracias Luisa por tomarse de su tiempo en dialogar conmigo Hoy sabemos cuan fristrante esto puede ser le pido Disculpa por los inconvenientes como le explique ya estamos trabajando en resolver el Problema.

 

Que pase buen fin de semana!

Gisanny

Hcollazoc's picture
Hcollazoc

Llevo 2 años aqui y siempre lo mismo , Te cobran un monto de renta y aqui no se puede vivir , llevd 2 diciendole sobre el switche de la cocina q bota chispa ni caso me han hecho , estan esperando q coja fuego como paso mese atras a un apt


EdwinRG's picture

Emergency

Feedback Problem for Bellagio

This is an emergency. Building 3322. It is not us. The neighbors below are overflowing water toilets. They must arrive quickly because if you are not going to call the Department of Salid of the city and telemundo. One of them has children and is pregnant. We need your help as they always have. Thank you

gisanny.nunez's picture
gisanny.nunez McKinley Employee

Thank you Edwin for bringing your concern to our attention! I'm happy that we were able to connect this morning to review in more detail and have a plan for resolution! I appreciate your patience as we work to correct this issue and look forward to having all resolved quickly! Please let me know if there is anything else I can do to assist you and I will be happy to help! Thank you and I hope you have a wonderful day!

Gisanny


bork0904's picture

Phone Calls

Feedback Problem for Bellagio

I have lived here for over 3 years and this problem continues to get worse and worse. Phone calls are never answered and voicemails are never returned. Every time it has been mentioned there is always some excuse. This needs to be fixed.

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Good Afternoon Dave, 

 

I truly apologize for the inconvenience. We aim to provide all of our residents with the best possible service. Please allow me the opportunity to personally reach out to you. I look forword to spaking with you very soon! 

 

Best Regards, 

Vanessa