Bella Vita

Bella Vita Apartments
4700 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-487-4540
  • Email:
    BellaVita@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
karlenn.melendez@mckinley.com's picture

Hot Cocoa & Cookies

Event for Bella Vita

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Thyara.Diniz's picture

Save the Date!!

Announcement for Bella Vita

Thursday, December 20th from 4:30 pm to 5:30 pm we're having our annual Holiday Party !!

More information to come...



michael.pingston@mckinley.com's picture

December Rent Payments

Announcement for Multiple Communities

Dear Residents,

With December rent being due this Saturday, 12/1/18, we wanted to remind everyone that we are no longer accepting rent payments through the office drop boxes.

This decision was made for the protection and safety of our valued residents and their financial accounts. Unfortunately, there have been several cases of drop box theft and vandalism in our area which have compromised the accounts for renters at other communities.

We certainly do not want to make it more difficult for you to pay rent, but must be proactive in order to avoid any theft or...



lexip1023's picture

cold rooms

Feedback Problem for Bella Vita

I've noticed that my room and my daughters room are the 2 coldest rooms in the house. Is there anything that can be done to keep the heat in the room. I'm literally freezing...

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Good afternoon Alexandra,

Thank you for reaching out to us about your heater in your apartment, I am sorry to hear it is not heating properly in all the rooms.  I have input a work order to have a technician out to your home today to address this for you.

Please feel free to reach out to me directly with any additional needs you may have for your home at michael.pingston@mckinley.com

Thank you,

Michael Pingston

Community Manager

lexip1023's picture
lexip1023

Michael thank you,the heater is working good.


B601315882's picture

Package Delivery Problems

Feedback Problem for Bella Vita

I really wish there was a better system for delivered packages. When We moved here 4 years ago, we use to get notices in our mailbox to pick up from the office. I track my packages & pick up based on delivery confirmation I have received to my email, but when I get to the office, I’m told there’s no package yet the package is written in the book, per today’s incident. With the holidays around the corner, package deliveries won’t decrease.

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Good afternoon Ciara,

Thank you for reaching out to us about the package delivery in the office.  I do apologize for the confusion with your package today.

We are working with USPS to be certain they leave a notification to all residents when delivering packages and especially with the Holidays upon us.  We have added another team member to the office team which will assist us with the efficiency of the handling of our resident packages going forward.

Please feel free to reach out to me directly at 407-487-4540 or email me at michael.pingston@mckinley.com with any additional needs or concerns you may have.

Best Regards,

Michael Pingston
Community Manager


Morelladg's picture

bateria de alarma de incendio

Feedback Problem for Bella Vita

por favor cambiar la bateria de la alarma de incendio que esta al entrar al apartamento,..anoche comenzo el sonido que indica que ya no tiene bateria

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Good morning Morella,

Thank you for taking the time to reach out to us about your work order for your smoke detector, we will input a work order to attend to it today.

Please reach out to me directly at 407-487-4540 or email Michael.pingston@mckinley.com with any additional needs you may have for your home.

I Hope you have a Great Day!

Michael C. Pingston


Joan1013's picture

Leak from upstairs apartment

Feedback Problem for Bella Vita

I woke up this morning to another huge brown stain by my front window in the ceiling. It looks like apt 613 is having a leak or something by their laundry area. There hasn’t been leaking in my apartment yet but maintenance should take a look before it does happen. Thanks

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Good evening Joan,

Thank you for reaching out to us about this possible leak.  After speaking with you this evening I will send a tech back out to your home tomorrow to invesigate the bonus room area and get this addressed for you.

Please feel free to reach out to me with anything else you may need for your home.

Have a Great Night!

Mike


AptResident's picture

Service Needed and Service Request Still Down For the 4th Day

Feedback Problem for Bella Vita

I need service on my dishwasher because the soap dispenser won't close inside of it so we can't wash our dishes. Every time I try to submit a service request it says there's an error and I need to contact my leasing office. Last Friday I left a message and still have not received service or a call back...

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Good evening Kylea,

It was a pleasure speaking with you today and I wanted to thank you for taking the time to reach out to us about your dishwasher.  I do apologize for the delayed response from your voicemail as the office was closed over the Thanksgiviing Holiday.  I am happy to hear that your dishwasher is working good now and want you to feel free to reach out to me directly via email at michael.pingston@mckinley.com or call the On Call Technician for any emergancies you may have.

Have a Great Night!

Michael Pingston


Ysmaivel's picture

SIN LUZ EN EL BUILDING 4604

Feedback Problem for Bella Vita

Desde el día domingo 18 de noviembre, los pasillos del building 4604 se encuentran en la oscuridad total, caminamos a oscuras por los pasillos. ¿Que pasa con el alumbrado? hasta cuando vamos a estar a oscuras en este building?

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Good morning Ysmaivel,

Thank you for bringing this to our attention, our residents safety and security is very important to us and I can assure you we will have this addressed this morning.

I wish you and your family a safe and Happy Holiday!

Michael Pingston

Community Manager


michael.pingston@mckinley.com's picture

Change to Trash Utility Fee

Announcement for Bella Vita

Dear Residents,

Allow me to start by saying thank you for being such a valuable resident of Bella Vita Apartment Homes and for calling our community home. Your satisfaction is very important to us, and we hope that we have offered you top quality customer service, as well as, provided you with wonderful apartments.

I wanted to inform you due to rising costs and increase of services that are provided to us by our suppliers and vendors, we unfortunately will see an increase in our waste disposal services that is effective on 11/12/18 when the December charges are printed for...