Nov 29 - Posted by michael.pingsto... McKinley Employee
With December rent being due this Saturday, 12/1/18, we wanted to remind everyone that we are no longer accepting rent payments through the office drop boxes.
This decision was made for the protection and safety of our valued residents and their financial accounts. Unfortunately, there have been several cases of drop box theft and vandalism in our area which have compromised the accounts for renters at other communities.
We certainly do not want to make it more difficult for you to pay rent, but must be proactive in order to avoid any theft or...
I really wish there was a better system for delivered packages. When We moved here 4 years ago, we use to get notices in our mailbox to pick up from the office. I track my packages & pick up based on delivery confirmation I have received to my email, but when I get to the office, I’m told there’s no package yet the package is written in the book, per today’s incident. With the holidays around the corner, package deliveries won’t decrease.
I woke up this morning to another huge brown stain by my front window in the ceiling. It looks like apt 613 is having a leak or something by their laundry area. There hasn’t been leaking in my apartment yet but maintenance should take a look before it does happen. Thanks
I need service on my dishwasher because the soap dispenser won't close inside of it so we can't wash our dishes. Every time I try to submit a service request it says there's an error and I need to contact my leasing office. Last Friday I left a message and still have not received service or a call back...
Desde el día domingo 18 de noviembre, los pasillos del building 4604 se encuentran en la oscuridad total, caminamos a oscuras por los pasillos. ¿Que pasa con el alumbrado? hasta cuando vamos a estar a oscuras en este building?
Nov 20 - Posted by michael.pingsto... McKinley Employee
Allow me to start by saying thank you for being such a valuable resident of Bella Vita Apartment Homes and for calling our community home. Your satisfaction is very important to us, and we hope that we have offered you top quality customer service, as well as, provided you with wonderful apartments.
I wanted to inform you due to rising costs and increase of services that are provided to us by our suppliers and vendors, we unfortunately will see an increase in our waste disposal services that is effective on 11/12/18 when the December charges are printed for...