Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
marybeth.lopez's picture

Parking Lot Sealcoating Begins Tomorrow

Announcement for Bella Casa

Good Evening Bella Casa Residents,

As long as the weather permits, we will begin sealcoating the parking lot in Section 1 tomorrow, September 13th. As per the notice, we ask that you relocate your vehicle to another location on the property prior to 7am. Please be advised that all parking rules apply therefore you can not park on the curb. Once sealcoating is completed, they will return to re-stripe the parking lot the following day. I apologize for any inconvenience the rescheduling may have caused and appreciate your patience. Thank you.

Sincerely.

Mary Beth Lopez...


angelbear39's picture
angelbear39

How is the mailman supposed to come? And how do we walk across to get our mail of we can't walk on the parking lot?

Larasia55's picture
Larasia55

So there’s absolutely no parking left and there are about 20+ cars lined up on the curb bc of this sealant that was due a couple months ago. We better not get towed bc there is nothing we can do but park on the curb. I have pictures in case anybody gets towed to prove there is no available parking. The other day about 10 residents got towed bc McKinley property decides they want to start towing again without giving any of its residents a notice that they renewed a contract with Priority 1 towing on 9-12-18. The least the property can do is say they will begin reinforcing the parking policy. I understand no parking on the curb but when people are parking on the curb for almost a whole year without anybody getting towed, nobody is expecting the policy to still be in place. Seems like a money hungry scam to be honest. If there’s going to be towing it should There’s hardly any parking available ever. Sometimes there is parking on side 1 by the dumpsters. However, I concern myself parking so far from my apartment (completely opposite end). So what is Mckinely going to do about this recurring issue? Keep towing their residents’ cars? Been here 3 years and only have seen the tow truck come about 2-3 times and have not had ANY upgrades to our unit. A/c is always messing up. Get it together McKinley. Needless to say I will be looking else where next year.

Larasia55's picture
Larasia55

Apologies, they renewed 9-9-18.


marybeth.lopez's picture

Parking Lot Sealcoating Update

Announcement for Bella Casa

Good Evening Bella Casa Residents,

Due to the inclement weather we will need to cancel tomorrow's sealcoating that was scheduled. It has been postponed for the upcoming week. I will inform you of specific dates as soon as the schedule has been finalized. I appreciate your understanding.

Sincerely,

Mary Beth Lopez

Community Manager



marybeth.lopez's picture

Sealcoating is Rescheduled

Announcement for Bella Casa

Good Morning Valued Residents,

Due to yesterday's weather sealcoating has been rescheduled for Wednesday, September 12th, to allow the ground to dry out. I apologize for the inconvenience this has caused and appreciate your understanding. We will inform you should there be any changes. Thank you.

Sincerely,

Management



marybeth.lopez's picture

Office Closed for Labor Day

Announcement for Multiple Communities

Good Afternoon Valued Residents,

This is to inform you that our office will be closed on Monday, September 3rd in observance of Labor Day. Should you have a maintenance emergency please do not hesitate to contact emergency maintenance at 407-293-6940 and select option 1. We will reopen our office on Tuesday, September 4th at 10AM. We wish you a fantastic weekend!

Sincerely,

Coconut Palms & Bella Casa Management...



marybeth.lopez's picture

Sealcoating Cancelled for Today

Announcement for Bella Casa

Good Morning Valued Residents,

Due to the rainfall this weekend, sealcoating has been cancelled. It is scheduled tentatively for next week as long as the weather cooperates. I apologize for any inconvenience this has caused and thank you for patience as we continue our attempt to beautify the property. Should you have any questions please contact us at (407)293-6940.

Sincerely,

Mary Beth Lopez

Community Manager



marybeth.lopez's picture

Sealcoating Starting on Monday

Announcement for Bella Casa

Hello Valued Bella Casa Resident(s),

We will be sealcoating the parking areas at Bella Casa starting on Monday, August 27, 2018. The sealcoating will be divided in 3 phases. The phases, dates and buildings affected are listed below. It is imperative that you relocate your vehicle(s) to another location no later than 7am the morning of the scheduled date. Should you fail to do so, Priority One Towing will relocate your vehicle to another location on the property at your expense-minimum $45 charge. We ask that all residents, vehicles, young children, and pets remain off the completed...



angelbear39's picture

Pool

Feedback Problem for Bella Casa

Okay today is Sunday and I forgot to unlock the pool again they forgot to unlock it on Friday as well if they going to be locked in the pool at night they need to come unlock in the morning that would be appreciated the weekend is the only time our kids are off of school thank you

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Hello Michael and Courtney, 

I've spoken to the maintenance technician and he confirmed that he returned to the property to open the pool gate after you contacted him on Sunday. We apologize for the inconvenience and appreciate your patience. Mary Beth


angelbear39's picture

Pool

Feedback Question for Bella Casa

Can y'all please extend the pool hours on Friday and Saturday to at least 10 o'clock so our kids have more time to swim. It's not as hot after 7 but that doesn't give them time to swim. So please if you could it would be appreciated...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Michael and Courtney,

Thank you for providing your recommendation. I apologize that the pool closing time is an inconvenience however at this time we do not intend to change the opening hours. Should you have any further questions please feel free to contact me.

Sincerely, 

Mary Beth


Denma32's picture

Maintenance Problems

Feedback Problem for Bella Casa

I reported my A/C hrs ago saying it's not cooling. My Apt temperature right now its 83 which it's hot, and the AC its on 75. Not cooling properly and your Maintenance people while they're doing NOTHING just walking around on their phones and sitting around I'm here with this problem. The filter needs to be change too. So what's gonna be the next lame excuse. Definitely Managment here doesn't have any control. Getting paychecks by doing what? NOTHING...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Denisse,

I tried calling to discuss this matter but, unfortunately, was unable to reach you. According to our records, a maintenance technician completed your maintenance request shortly after it was received. We apologize for the delay in completion however we are expected to complete work orders in order of emergencies and in order of when they were placed, so this at times can cause a delay. I would love to discuss this matter or any other concerns that you may have in person so please feel free to stop by the Leasing Office, or if you prefer to return my call please do so at 407-293-6940. Thank you and I hope you have phenomenal weekend.

-Mary Beth


marybeth.lopez's picture

Office Hours Change

Announcement for Multiple Communities

Good Morning Valued Residents,

This is to inform you that the Coconut Palms Leasing Office will be closed on the weekends until further notice. Please see below for updated office hours:

Monday - Friday: 10AM-6PM

Saturday - Sunday: Closed

We apologize for any inconvenience that may cause. Should you have any questions please feel free to contact us at 407.293.6940.

Sincerely,

Mary Beth Lopez

Community Manager