Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
marybeth.lopez's picture

Pool will be Re-Opened Tomorrow Morning

Announcement for Bella Casa

Good Afternoon,

The pool has been closed due to routine maintenance and cleaning. It will be re-opened tomorrow morning. We apologize for the inconvenience and appreciate your patience.

Sincerely,

Mary Beth Lopez



Labreu2's picture

I have an emergency and I do not know where to communicate

Feedback Problem for Bella Casa

We hace short circuit in the dishwasher and I don’t know where or at who call

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Luis,

I apologize for the delayed response. According to our records we have completed your service request. Should you experience any maintenance emergencies, please contact 407.293.6940 and select the option to be connected with the emergency line. We offer 24-hour emergency maintenance, including on the weekends. Please do not hesitate to contact us should you need assistance. 

Sincerely, 

Mary Beth


marybeth.lopez's picture

No Longer Accepting Rent Payments in Drop Box!

Announcement for Multiple Communities

Good Afternoon Valued Residents,

Effective immediately, we will no longer be accepting rent and/or other monies in our drop box located outside of the leasing office. The drop box is only to be used for notices, signed documents, and after-hours key sets and/or fitness center fob returns. With the new PayLease payment system in place, there are many 24-hour payment options available including a new cash payment option! As always, you can continue to pay your rent in the leasing office via check or money order during our normal office hours of Monday – Friday, 10AM – 6PM. Please...



irene.lorenzo's picture

New PAYLEASE system

Announcement for Multiple Communities

zacharyoneal's picture

Dear Residents,

We are excited to announce a new online rent payment system called PayLease! We believe this system is more reliable, easier to use, and offers more options for you to pay your rent. The new system will be online on Wednesday, September 26, 2018. With this letter, and the accompanying flyers, we hope to provide...



KatieMentink's picture

Sealcoating?

Feedback Question for Bella Casa

Can we please have an updated sealcoating schedule? The paper said yesterday 9/25 but nothing happened. So far nothing today? No new papers and no new announcements here, no emails, nobody seems to know. Also, the paper has all building numbers listed as 3 digit numbers but we are 5537, i don’t even see that on the list. It says 550-562, 564-574, etc. Please clarify, this is very confusing.

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Katie,

Notices have been delivered this afternoon with the updated sealcoat schedule. Section 2 will be completed tomorrow and they will return on Friday, weather permitting, to re-stripe the parking lot. We typically drop the 1st number for the buildings for the notices as they all begin with the same number. I apologize for the misunderstanding. I hope you have a fantastic night.

Sincerely,

Mary Beth


MBMONDOR's picture

Rent payment

Feedback Question for Bella Casa

I paid the October rent on time, as usual. The balance on the McKinley portal is $0. I received today (9/19/2018) an email from NWP showing that I need to pay rent for October. Can someone have a look at this and tell me what is going on? Thank you.

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Martin,

It was a pleasure speaking with you. As discussed, September's rent has been paid in full so the notification you received was to inform you that October's rent is due on the 1st of the month as usual. Should you have any further questions please feel free to reach out to us at 407.293.6940. Thank you and I hope you have a great evening. 

Sincerely,

Mary Beth Lopez


marybeth.lopez's picture

Sealcoating Postponed Till Wednesday

Announcement for Bella Casa

Hello Bella Casa Residents,

Due to the rainfall last night, the parking lot was too saturated to begin the sealcoating in section 2 today. We intend to pick back up on Wednesday, September 19th, as long as the weather permits. I apologize for any inconvenience this has caused and appreciate your patience.

Sincerely,

Mary Beth Lopez



angelacosta's picture

No responsabilidad con los residentes

Feedback Problem for Bella Casa

Tienen una semana tratando de resolver un problema con un bote de agua. el día de hoy 09/14/2018 hice una llamada a las 12 del mediodía a la administradora para informarles que encontré el bote de agua y enviaron a las personas de mantenimiento a las 4pm y a las 5pm me dicen que el problema es el aire acondicionado y que ellos lo van a arreglar el lunes 09/17/2018 y que no puedo usar el aire acondicionado hasta esa fecha porque la contratista lo puede resolver es el viernes. Es imposible estar en el apartamento con un ventilador (fan) y la temperatura en mi apartamento supera los 85 Fahrenheit

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Buenos días,
Lamento que estés pasando por esta situacion. La unidad de aire acondicionado portátil se instaló para apagar el aire acondicionado y detener la fuga. Una vez que se repare la fuga, podrá volver a encender el aire acondicionado. El contratista tiene programado presentarse en su apartamento hoy para resolver la filtración. Aprecio tu paciencia en este asunto.

Sinceramente, 

Mary Beth Lopez


marybeth.lopez's picture

Section 2 Parking Lot Sealcoating Scheduled for Monday

Announcement for Bella Casa

Hello Valued Bella Casa Resident(s),

Phase 2 Sealcoating is scheduled for Monday, September 17, 2018 and Tuesday, September 18, 2018 . It is imperative that you relocate your vehicle(s) to another location no later than 7am the morning of the scheduled date. Should you fail to do so, Priority One Towing will relocate your vehicle to another location on the property at your expense-minimum $45 charge. We ask that all residents, vehicles, young children, and pets remain off the completed areas while they are drying for 24 hours. Should you have any questions please contact us at 407....



marybeth.lopez's picture

Sealcoat Complete, Re-Stripe Tomorrow!

Announcement for Bella Casa

Good Afternoon Bella Casa Residents,

Sealcoating for Section 1 has been completed. They will be returning tomorrow, September 14th to re-stripe the parking spaces. We ask that you refrain from walking and driving on that section of the parking lot to allow for the sealcoat to dry. Section 2 is scheduled, weather permitting, for Monday, September 17th. We thank you in advanced for your cooperation and hope you have a fantastic night!

Sincerely,

Mary Beth Lopez

Community Manager