Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811

  • Phone: 407-730-2933
  • Email:
  • Office Hours:
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
MBMONDOR's picture

Remove 1 single bed

Feedback Question for Bella Casa

Would it be possible for your staff to pickup a single bed that we have put on the balcony? We will put a desk in place of the bed.

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Martin,

I will have a member of our maintenace team remove the bed while they are at your home to repair you ice maker. Please let me know if there is anything else we can do to help!

Best Regards,


Zachary O'Neal

Community Manager

Bella Casa Apartment Homes

MBMONDOR's picture

Ice maker in freezer

Feedback Problem for Bella Casa

Ice maker is leaking on the floor.

zacharyoneal's picture
zacharyoneal McKinley Employee

Good Afternoon Martin,

I have placed a maintenance request for your ice maker and our team will be arriving shortly to repair. If there is anything else we can do to help please let us know!

Best Regards,


Zachary O'Neal

Community Manager

Bella Casa Apartment Homes's picture

Holiday office hours

Announcement for Multiple Communities

Dear Coconut Palms and Bella Casa Residents,

Just a friendly reminder of our office hours for this holiday week will be as follows:

Wednesday, November 22, 2017 – 9am to 3pm . Thursday, November 23 - Sunday, November 26, 2017 – Office will be closed

Normal business hours will resume on Monday, November 27, 2017.

If experiencing a Maintenance Emergency, please call our office at 407-293-6940 and select the Emergency Maintenance option. An on-call technician will promptly respond to your call.

Have a safe holiday weekend!

Coconut Palms and Bella Casa...

zacharyoneal's picture

Leasing Office Closure

Announcement for Multiple Communities

Good Afternoon Coconut Palms and Bella Casa Residents,

Our Leasing Center will be closed Saturday, November 18th and will reopen on Monday, November 20th at 9am. Emergency Maintenance can still be reached by calling 407-293-6940 and selecting the Emergency Maintenance option. Our on-call technician will promptly respond to your call.

We hope you have a great weekend!

Best Regards,

Coconut Palms/Bella Casa Apartments Team

marybeth.lopez's picture

Leasing Office Construction

Announcement for Multiple Communities

Good Morning Residents,

This is to inform you that construction has begun in front of the Coconut Palms Leasing Office. The temporary entrance is located through the fitness center. The construction should be completed today, weather permitting. We will update you if any changes occur and confirm its completion. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Warmest Regards,

Mary Beth Lopez's picture

Office Closed

Announcement for Multiple Communities

Attention Residents,

The office will close on Tuesday, October 31, 2017 at 3:00 PM .

Regular office hours will resume on

Wednesday, November 1 st , 2017 at 9:00 AM.

Have a safe and happy holiday!!

If you have a maintenance emergency, please call

(407) 293-6940.


The team at Coconut Palms and Bella Casa

marybeth.lopez's picture

Halloween Extravaganza This Friday!!

Announcement for Multiple Communities


Maria Neyhart's picture

I want my money back or another apartament

Feedback Praise for Bella Casa

Please I need another apartament, because since I moved the one have manu many many problems, I reported since de first day, but they fix after 1 month only 2 trings, and the anothers ones still broken . They put at the website is complete but is not complete. I also need the mail key. Because I have not one since I moved. you are not respect the people, I paid for one apartment clean, fixed, and with everything works. But you gave me a dirty apartamento, everything's broken in and a many, many, many, cocharatcha...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Maria,

I tried contacting you but was unable to reach you. I would love to discuss you concerns so that we may have them addressed if possible. Unfortunately, there was a delay on the work order completions and pest control treatment due to a minor being home without an adult present. Please contact me to schedule the best time to complete the work order recently placed. I look forward to hearing from you and hope you have a fantastic day.

Warmest Regards,


Mary Beth


marybeth.lopez's picture

Power Outage

Announcement for Bella Casa

Good Afternoon Residents,

We have been notified that the power to buildings 5533 and 5535 is not functioning fully which is affecting the air conditioning and stoves. An electrician has inspected the breaker panels and meter banks and found that they are operable. Orlando Utility Company has been contacted and will be taking over the repair. OUC has scheduled the repair for Friday, September 15th but unfortunately could not give a specific time.

Warmest Regards,

Bella Casa Team

Pdelpino's picture

Office Update

Announcement for Multiple Communities

Good morning everyone, We appreciate your patience with the office closure and the phone lines being down. We would like to update all residents that the office is now open and phone lines and internet have been restored. So if you have been trying to get in contact with us we apologize for any inconvenience but we are receiving calls at this time. Thank you again for you patience -Coco/Casa Team