Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
irene.lorenzo's picture

Tennis and Futzall courts are closed today

Announcement for Multiple Communities

Our Tennis and Futzall courts will be closed due to the weather we are experiencing today.

Our apologies for the inconvenience.

Image result for tennis courts closed due to rain

Your concerned office staff at:

Coconut Palms Apts....



irene.lorenzo's picture

Memorial Day is here!!!

Announcement for Multiple Communities

Dear residents,

In observence of Memorial Day, our office will remain closed on Monday, May 28th, 2018.

We will re-open our doors on Tuesday, May 29th, 2018 at 9:00 am till 6:00 pm.

We hope you have a great holiday weekend.

Image result for memorial day 2018

...



angelbear39's picture

pool

Feedback Problem for Bella Casa

people are partying at the pool area very late and on sunday night they were grilling and drinking very late in the pool area,some people keep their windows open and smoke comes in and they are very loud,pool area should be locked at night.some people have to work in the morning and kids that need sleep for school.this is getting ridiculous,grills aren't even supposed to be in the pool area...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning,

It was a pleasure speaking with you today. I thank you for notifying me of this and as discussed we are actively working on a resolution. Should you have any questions or concerns please feel free to contact me. Hope you have a great day!

-Mary Beth Lopez

 


marybeth.lopez's picture

Picnic Table on its Way!

Announcement for Bella Casa

Hello Bella Casa Residents,

I am pleased to inform you that we are awaiting the arrival of the picnic table to replace the table that was removed. We anticipate receiving it by mid next week. As soon as it arrives we will have it secured to its permanent location near the grilling station and will inform you upon completion.

*Please be advised that having a grill anywhere on property including your place of residence is strictly prohibited.*

Should you have any questions or concerns please contact us at 407.293.6940. We appreciate your patience and cooperation....



angelbear39's picture

Pool

Feedback Problem for Bella Casa

We need umbrellas put back by the pool area. There is no shade at all

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon,

The umbrellas have been placed back on the patio tables. I apologize for the delay. Should you need anything please feel free to contact me at 407.293.6940.

-Mary Beth


JasonMatar's picture

Please Plan Ahead! No Payments Accepted April 21-23, 2018

Announcement for Multiple Communities

Dear Residents,

Our E-Pay system will be offline and unavailable for maintenance and upgrades from:

Saturday, April 21st at 7:00am EDT to Monday, April 23rd at 7:00am EDT

No payment channels (web, phone or office) will be available during this time, including https://my.mckinley.com/payrent

Please plan any payments to avoid this downtime.

We apologize for any inconvenience this may cause.

Your McKinley Team

Live. Work. Shop. Play.



marybeth.lopez's picture

Pool Update

Announcement for Bella Casa

Good Afternoon Bella Casa Residents,

I wanted to provide an update on the pool repairs. We are awaiting the arrival for a part which we anticipate to receive tomorrow. We intend to re-open the pool once the repairs are completed. I sincerely appreciate your patience and understanding. Should you have any questions or concerns please feel free to contact us at (407)293-6940.

Sincerely,

Mary Beth Lopez



marybeth.lopez's picture

Pool Update

Announcement for Bella Casa

Good Afternoon Bella Casa Resident(s),

A vendor inspected the pool today to determine what repairs are needed to get it back up and running. We anticipate receiving a response tomorrow, April 3rd. I sincerely apologize for the inconvenience and will update you as soon as we are able to re-open the pool. Hope you have a great night!

Sincerely,

Mary Beth Lopez


Chataing's picture
Chataing

Señores buenas tardes! Un saludo cordial. Todos los residentes de bella casa que tenias parrilleras en los balcones la tuvimos que regalar o botar porque las politicas del condominio dicen que no se pueden tener en el balcon. Pero cuando yo rente en bella casa vi las inslataciones y habia una mesa para poder hacer BBQ con la familia en esa area. La mesa se rompio debido a que Era muy vieja mas el sol y la lluvia que habia llevado. De eso hace 10 meses y aun no han reemplazado la mesa y los residentes del complex no tenemos ni donde hacer una BBQ digna en este complex ya que no hay ni para sentarnos ni mesa para poner los utencilios de cocina. Por favor solucionen ese problema .


angelbear39's picture

Pool

Feedback Question for Bella Casa

How much longer is the pool at Bella Casa going to be closed you keep saying it's going to open at a certain date and then it doesn't open the pool is still filthy dirty and cloudy they're saying they're doing maintenance on it but we haven't seen anybody out there doing anything to the pool the kids wanted to use it for spring break and couldn't they wanted to use it at Easter and couldn't so when are they going to be able to use the pool...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Michael,

 A vendor inspected the pool today to determine the cause of the debris in the pool. We are waiting for their determination and plan to have it addressed. We will continue to keep the pool closed until any necessary repairs are made and until the chemical levels are where they are supposed to be. I apologize that this occurred during spring break and has been an inconvenience but please know that this decision was made with everyone's best interest and safety in mind. Should you have further questions or concerns please feel free to contact me at (407)293-6940.

Warmest Regards,

Mary Beth


Denma32's picture

Laundry

Feedback Problem for Bella Casa

There's people from other Buildings using our laundry. It sucks that people don't consider that there's families in this building that makes turns to use the machines that's meant for us, and they come and grabbed them and come hours after to pick up their clothes. I don't think it's fair when they have their own machines in their buildings. As we are grown ups and wait for our turn to use ours, they should be grown too and wait for them to use theirs. I'm very mad, next time I'll take their clothes out myself...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Denisse,

Thank you for bringing this to my attention. I tried calling you but was unable to reach you. I would like to discuss this further so please contact me at (407)293-6940 or email me at marybeth.lopez@mckinley.com. I look forward to hearing from you. 

Sincerely,

Mary Beth