Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811

  • Phone: 407-730-2933
  • Email:
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
angelbear39's picture

leak and mold

Feedback Problem for Bella Casa

We noticed that our carpet by our dresser in our master bedroom was damp then we moved the dresser and it is wet all behind it and there is also black mold.Our dresser is on the wall by the bathroom so something must be leaking behind the wall.My dresser is ruined and I can't afford another one.My daughter has been sick alot lately and I am hoping its not because of this .Please come and fix as soon as possible!!...

JacquelineYazigi's picture
JacquelineYazigi McKinley Employee

Good Morning Mrs. Power, I want to thank you for speaking with me this morning. I am so sorry to hear that this has happened inside your home. Joel will be over shortly to address. In the meantime, if you need anything else at all, please do not hesitate to contact me directly at

Thank you Mrs. Power,

Jacqueline Yazigi 

vanessa.laguardia's picture

Rent Reminder

Announcement for Multiple Communities

Good afternoon residents,

I hope you all are having a fantastic week so far!

As a reminder, your rent payment will be due on Friday, February 01, 2019. The leasing office will be closed this Saturday February 02, 2019 so please plan accordingly if you will be paying your rent in the form of a check, cashier’s check, or money order. Please be mindful that the drop box cannot be used to submit your rent payment. Any payments dropped in the drop box will be considered late and will be returned to you the following business day . The great news is that we offer different...

adonain15's picture

I can’t believe that I am reading this reminder about the payment. I am still waiting to read something from the management about the resent car burglary in the property. A lot of policy reminders, now we can’t smoke not even in the parking. I am guessing that it is a private property right? So! Why this private parking where you can’t smoke doesn’t have a private gate access? why I am reading a reminder about the rent due but when you ask if the kitchen counter tops can be painted you get a NO because they look just ok? 7 years as a resident and everything gets renewed and painted outside but the heart of the unit “which is the inside” still old. In my unit you can’t fine 1 roach because we keep it clean all the time but that doesn’t mean that the unit don’t need updated appliances. Well, let me stop and keep watching TV now. Thanks for reading this too.

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Good Evening Adonain,

Thank you for your feedback. I am sorry you feel this way. It is important for us to keep an open communication with our residents. We truly care for our residents and strive to provide a positive living experience for our community overall. It would be a pleasure to speak with you and address any questions or concerns you may have. Please feel free to reach out to me at (407) 293-6940. I look forward to speaking with you soon.

Best Wishes,

Vanessa Laguardia



JacquelineYazigi's picture

Pizza Party is Today! Come Join Us!

Announcement for Multiple Communities

Good Afternoon Bella Casa and Coconut Palms Residents! We hope you're Friday is going well! We wanted to send out a quick reminder about our Pizza Party that is being held today in the leasing office from 4 pm - 6 pm. Come grab a bite to eat and help us kick off the weekend! See you soon! Your Bella Casa & Coconut Palms Team

yolo22097's picture

Great job to the office staff for taking the time to set this up it's getting better slowly but surely here. :)

JacquelineYazigi's picture
JacquelineYazigi McKinley Employee

Hello Mr. Stamper! Thank you for this great feedback! If there are any other types of events you would like to see be involved in, please feel free to submit suggestions. Hoping to meet with you in person today. Have a terrific afternoon! Jacqueline Yazigi

Chataing's picture

se daño donde se hace la BBQ del complex. Quedaron en que iban a reemplazarla por otra. Si no se puede tener parrilleras en los balcones entonces donde debemos hacer una BBQ cuando uno lo desee si el complex tampoco está pendiente de estas cosas ?

laurariollano's picture
laurariollano McKinley Employee

Buenas tardes Luis,


Disculpe la molestia.  Estamos en proceso de reemplazar la parrilla y va a estar instalada manana.


Si necesita algo mas, por favor dejeme saber.


A su servicio,


Laura Riollano

JacquelineYazigi's picture

Newest Team Member: Jacqueline Yazigi

Announcement for Multiple Communities

Good Afternoon Coconut Palms & Bella Casa Residents ,

I am Jacqueline Yazigi and I am the newest sales team member to join the Coconut Palms and Bella Casa team! I have been with McKinley for seven years and just recently transferred from our Indianapolis market. I’m so excited to be with you all here in sunny Florida!

Specifically, I will be working directly with you as it pertains to your future plans as well as renewal of your current lease. Currently, I have been reaching out to many of you already to start this process. If for any reason you have not heard from me...

naesha.lewis's picture

Let's Have a Pizza Party!

Event for Multiple Communities


Candace.Conroy's picture

Smoke Free Community Reminder!

Announcement for Multiple Communities

Dear Residents,

In order to provide a clean and healthier environment for our residents, employees, and guests, we are a designated smoke free community. The smoke free policy covers all individual apartments, common areas, and outdoor areas. All residents, as well as their guests, all employees, and vendors are required to follow this policy. It has been recently brought to our attention that this policy is not being exercised by some residents and their guests while visiting the community.

We take great pride in providing you with a clean and safe environment. Multifamily...

randino76's picture

Good afternoon, my name is Ruth Andino Rivera and I am a resident of apartment 4622 7b, my husband is a kidney transplant patient, he has dyspnea of ​​the dream and my son is an asthmatic patient. Since we moved to this apartment we have complained about the constant smell of cigarette smoke that is felt in the bathroom and in the closet area. In the office the last time I complained I was told that I could call the police so that I could come at any time because there are others around my apartment and I can not say exactly which one of them smells like cigarette. It is important that they act as soon as possible since as my family there are other sick people and this can cause fires in the apartments and they are not in compliance with one of the leasing policies of the apartment complex.

naesha.lewis's picture

Important Message for All Bella Casa Residents!

Announcement for Bella Casa

Good afternoon residents,

I hope everyone is staying warm and cozy during this chilly yet refreshing weather!

In order to provide the best service possible to all our valued residents, we will be closing our Bella Casa office as of Monday, January 14, 2019 until further notice. I understand many of you have enjoyed stopping by the office since we have reopened, and we sincerely appreciate your concern and feedback regarding this change! As mentioned, we have decided to move forward with this change to best serve all our valued residents in a timely fashion and with the...

naesha.lewis's picture

New Year Office Hours!

Announcement for Multiple Communities

Valued Residents,

As the new year is approaching, I wanted to take the time out to advise our residents of our office hours for the coming week. Monday, 12/31/18, our Coconut Palms office will be open from 10am-3pm. Bella Casa office will be open from 1pm-3pm. Both of the offices will be closed 1/1/19 and will resume normal office hours on 1/2/19. Normal office hours are listed; 10am-6pm for Coconut Palms and 1pm to 5pm for Bella Casa.

As a reminder, please make sure all in office rental payments are submitted 12/31/18 and 1/2/19, as the office will be...

naesha.lewis's picture

Holiday Office Hours!

Announcement for Multiple Communities

Happy Holidays Residents!

I hope everyone enjoyed their week and is prepared for the weekend! I wanted to inform our residents of our office hours during our holiday season. Both Coconut Palms and Bella Casa office will be closed Monday, December 24th and Tuesday, December 25th. Coconut Palms office will resume normal business hours on December 26th at 10:00 am and Bella Casa is set to resume December 26th at 1:00 pm.

Everyone will want to be sure to stop by the office by 6pm today to pick up any packages you might need for the holidays.


naesha.lewis's picture

Hot Cocoa and Cookies!

Announcement for Multiple Communities

Esteemed residents,

As the holidays are currently in full swing we wanted to go ahead and celebrate with our beloved community resdients. Please join us tomorrow from 4pm to 6pm for HOT COCOA AND COOKIES in the Coconut Palms office!

AT&T will be in attendence for any resident in need of setting up new cable/internet services.

While you are enjoying a hot beverage and sweets, do not forget to bring any unwrapped, new toys for our toy drive! We appreciate all the participation thus far.

Naesha Lewis

Senior Sales Associate...