Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Denma32's picture

Maintenance Problems

Feedback Problem for Bella Casa

I reported my A/C hrs ago saying it's not cooling. My Apt temperature right now its 83 which it's hot, and the AC its on 75. Not cooling properly and your Maintenance people while they're doing NOTHING just walking around on their phones and sitting around I'm here with this problem. The filter needs to be change too. So what's gonna be the next lame excuse. Definitely Managment here doesn't have any control. Getting paychecks by doing what? NOTHING...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Denisse,

I tried calling to discuss this matter but, unfortunately, was unable to reach you. According to our records, a maintenance technician completed your maintenance request shortly after it was received. We apologize for the delay in completion however we are expected to complete work orders in order of emergencies and in order of when they were placed, so this at times can cause a delay. I would love to discuss this matter or any other concerns that you may have in person so please feel free to stop by the Leasing Office, or if you prefer to return my call please do so at 407-293-6940. Thank you and I hope you have phenomenal weekend.

-Mary Beth


marybeth.lopez's picture

Office Hours Change

Announcement for Multiple Communities

Good Morning Valued Residents,

This is to inform you that the Coconut Palms Leasing Office will be closed on the weekends until further notice. Please see below for updated office hours:

Monday - Friday: 10AM-6PM

Saturday - Sunday: Closed

We apologize for any inconvenience that may cause. Should you have any questions please feel free to contact us at 407.293.6940.

Sincerely,

Mary Beth Lopez

Community Manager



irene.lorenzo's picture

Internet issues

Announcement for Multiple Communities

TO ALL OF OUR RESIDENTS:

SPECTRUM IS REPORTING AN INTERNET OUTAGE IN THE ORLANDO AREA AND WE ARE AWARE THAT IS AFFECTING THE FOLLOWING COMMUNITIES:

BELLA CASA

BELLA VITA

BELLA CAPRI

COCONUT PALMS

AMALFI

PALIO

IF YOU NEED OFFICE ASSISTANCE, PLEASE COME IN THE OFFICE OR GIVE US A CALL TO FURTHER ASSIST YOU.

SORRY FOR THE INCONVENIENCE.



burrellc's picture

Recommendations

Feedback Problem for Bella Casa

Carpet is really a pain just a recommendation can you guys fo some upgrades and make all the flooring like the kitchen and bathrooms

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Crystal,

I thank you for providing your recommendation and will consider it. Should you have any concerns regarding your carpet I will be glad to discuss this with you. Please contact me personally at 407.293.6940 or at marybeth.lopez@mckinley.com. Again, I thank you and hope you are having a great week!

-Mary Beth

KatieMentink's picture
KatieMentink

This would be so nice. Nothing in here is upgraded, changing the flooring to all vinyl would be a huge improvement. Just a suggestion :)


marybeth.lopez's picture

Sealcoat & Striping Cancelled for Today

Announcement for Bella Casa

Good Morning Bella Casa Residents,

Due to the rain sealcoating has been cancelled. We anticipate picking back up on Wednesday, July 25th, as long as the weather cooperates. I will inform you if there are any changes. We apologize for any inconvenience this may have caused.

Sincerely,

Mary Beth Lopez



marybeth.lopez's picture

Sealcoat & Striping Schedule

Announcement for Bella Casa

Hello Valued Bella Casa Resident(s),

It's that time of year again! We will be sealcoating the parking areas at Bella Casa starting on Monday, July 23, 2018. The sealcoating will be divided in 3 phases. The phases, dates, and buildings affected are listed below. It is imperative that you relocate your vehicle(s) to another location no later than 8pm the night before your section is scheduled for as these areas will be completed blocked off. Should you fail to do so, Priority One Towing will relocate your vehicle to another location on the property at your expense-minimum $45 charge...



irene.lorenzo's picture

Thank you to all our residents

Announcement for Multiple Communities

WE WOULD LIKE TO THANK YOU ALL FOR COMING OUT AND SPENDING TIME WITH ALL OF US THIS MORNING!!!

IT WAS A PLEASURE TO HAVE DONUTS & COFFEE WITH YOU!!!

...



angelbear39's picture

Pool

Feedback Question for Bella Casa

Why is the pool closed today the 15th .I thought they had just serviced it. Only been able to use it 4 times all summer this is getting ridiculous

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Courtney, 

As discussed, we did not close the pool this past weekend but it appears there is an issue with the pool gates. They are remaining locked and are in need of replacement. As mentioned earlier, we have placed the order for the part needed and will replace it as soon as soon possible. I thank you for bringing this to our attention and apologize for the inconvenience.  Please feel free to take a swim at the Coconut Palms pool and spa for the meantime. 

-Mary Beth


irene.lorenzo's picture

Coffee and Donuts Social Hour

Event for Multiple Communities

You're all invited to our Coffee and Donuts Happy Hour

Date: Wednesday, July 18, 2018

Time: 9:00 am to 10:00am

Location: Coconut Palms leasing office

Come and spend a fun time with our staff and invited guests during this fun event for our residents.

We have coffee and donuts for all and our invited guests will be talking about different services for your home.

Look forward to seeing you there!!!

...



irene.lorenzo's picture

Coffee and Donuts Social Hour

Event for Multiple Communities