Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
laurariollano's picture

Memorial Day Hours

Announcement for Bella Casa

Good afternoon Bella Casa residents,

We hope everyone is having a great Monday. In observance of Memorial Day the office hours at Coconut Palms will change next week. Please ensure that if you need to retrieve a package, you do so before 6:00pm on Friday, May 24th.

The schedule is as follows:

Friday, May 24: 10:00am-6:00pm

Saturday, May 25: CLOSED

Sunday, May 26: CLOSED

Monday, May 27: CLOSED

Tuesday, May 28: 10:00am-6:00pm

Please let us know if you have any questions or have any concerns...



Denma32's picture

Annoying Late Loud Music

Feedback Problem for Bella Casa

Someone has a private club at their apartment, very loud music with explicit content very late at night, same time every Single time. I just had a Baby and the little bit of time I can have to sleep its disturbed by that music. You guys have received complaints before about the same issue and you guys do nothing. Where are the rules and consideration towards others??? Plus theres a Group of guys smoking weed every night. Very disappointed

laurariollano's picture
laurariollano McKinley Employee

Good morning Denisse,

 

I am very sorry that this happened.  Please note that we communicated with the residents you referred to and this should not happen again.

 

If you need anything else, please do not hesitate to let me know.

 

At your service,

 

Laura Riollano

laura.riollano@mckinley.com


laurariollano's picture

Office closing at 3:30PM this Thursday

Announcement for Multiple Communities

Good afternoon residents,

We hope everyone is having a great day. This Thursday, April 25th, the leasing office will be closing at 3:30pm. Please ensure that you stop by before this time if you need to retrieve any packages from the office.

We apologize in advance for any inconvenience this may cause. Please do not hesitate to contact us with any concerns you might have.

At your service,

Laura Riollano

407-293-6940


Chataing's picture
Chataing

después de 45 días que hice un reporte sobre la parrillera del complex me dijeron que al otro día la iban a instalar fue así como llegamos al 4 de julio día de fiesta en este país y nadie puede condominio puede hacer un asado familiar.. tampoco dejan tener parrilleras en los balcones por políticas, ojalá las políticas las practicara más la gerencia de estar pendiente de las cosas del complex y no estar los residentes pidiendo que reemplacen las cosas que faltan


meralis.lopez's picture

Pressure Washing & Gutter Cleaning

Announcement for Bella Casa

Good Evening Neighbors,

We hope everyone is having a wonderful week! We wanted to share with everyone that our pressure washing and gutter cleaning is set to begin tomorrow morning and through next week Wednesday, April 17th. We thank everyone in advance for your cooperation and patience during this time and please feel free to reach out to us should you have any questions or concerns.

Have a wonderful evening.

Sincerely,

Meralis Lopez

Community Manager

Bella Casa Apartments



Denma32's picture

Loud Music late at night

Feedback Problem for Bella Casa

Apt #3 in building 5531 are always playing explicit music out at the balcony late at night with few people coming in and out having a Party outside smoking and drinking. Not considering that there's people who has to wake up at 3am to go to work and Kids that has to go to school. This place are packed of ghetto people and management never does anything, no rules NOTHING. Cant wait for my lease to be over, worst place I have ever lived, lots of roaches and ghetto people...

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Hello Denisse,

I want to thank you for taking the time to express your concerns. We aim to provide all of our residents with a positive livng experience. Please allow us the opportunity to address your concern. We are working diligently to correct this immediately. We apologize once again for any inconveneice this may have caused. Please feel free to reach out to me should you have any more question or concerns.

 

Best Regards,

Vanessa Laguardia

(407) 293-6940

vanessa.laguardia@mckinley.com


angelbear39's picture

leak and mold

Feedback Problem for Bella Casa

We noticed that our carpet by our dresser in our master bedroom was damp then we moved the dresser and it is wet all behind it and there is also black mold.Our dresser is on the wall by the bathroom so something must be leaking behind the wall.My dresser is ruined and I can't afford another one.My daughter has been sick alot lately and I am hoping its not because of this .Please come and fix as soon as possible!!...

JacquelineYazigi's picture
JacquelineYazigi McKinley Employee

Good Morning Mrs. Power, I want to thank you for speaking with me this morning. I am so sorry to hear that this has happened inside your home. Joel will be over shortly to address. In the meantime, if you need anything else at all, please do not hesitate to contact me directly at jacqueline.yazigi@mckinley.com

Thank you Mrs. Power,

Jacqueline Yazigi 


vanessa.laguardia's picture

Rent Reminder

Announcement for Multiple Communities

Good afternoon residents,

I hope you all are having a fantastic week so far!

As a reminder, your rent payment will be due on Friday, February 01, 2019. The leasing office will be closed this Saturday February 02, 2019 so please plan accordingly if you will be paying your rent in the form of a check, cashier’s check, or money order. Please be mindful that the drop box cannot be used to submit your rent payment. Any payments dropped in the drop box will be considered late and will be returned to you the following business day . The great news is that we offer different...


adonain15's picture
adonain15

I can’t believe that I am reading this reminder about the payment. I am still waiting to read something from the management about the resent car burglary in the property. A lot of policy reminders, now we can’t smoke not even in the parking. I am guessing that it is a private property right? So! Why this private parking where you can’t smoke doesn’t have a private gate access? why I am reading a reminder about the rent due but when you ask if the kitchen counter tops can be painted you get a NO because they look just ok? 7 years as a resident and everything gets renewed and painted outside but the heart of the unit “which is the inside” still old. In my unit you can’t fine 1 roach because we keep it clean all the time but that doesn’t mean that the unit don’t need updated appliances. Well, let me stop and keep watching TV now. Thanks for reading this too.

vanessa.laguardia's picture
vanessa.laguardia McKinley Employee

Good Evening Adonain,

Thank you for your feedback. I am sorry you feel this way. It is important for us to keep an open communication with our residents. We truly care for our residents and strive to provide a positive living experience for our community overall. It would be a pleasure to speak with you and address any questions or concerns you may have. Please feel free to reach out to me at (407) 293-6940. I look forward to speaking with you soon.

Best Wishes,

Vanessa Laguardia

 

 


JacquelineYazigi's picture

Pizza Party is Today! Come Join Us!

Announcement for Multiple Communities

Good Afternoon Bella Casa and Coconut Palms Residents! We hope you're Friday is going well! We wanted to send out a quick reminder about our Pizza Party that is being held today in the leasing office from 4 pm - 6 pm. Come grab a bite to eat and help us kick off the weekend! See you soon! Your Bella Casa & Coconut Palms Team

yolo22097's picture
yolo22097

Great job to the office staff for taking the time to set this up it's getting better slowly but surely here. :)

JacquelineYazigi's picture
JacquelineYazigi McKinley Employee

Hello Mr. Stamper! Thank you for this great feedback! If there are any other types of events you would like to see be involved in, please feel free to submit suggestions. Hoping to meet with you in person today. Have a terrific afternoon! Jacqueline Yazigi

Chataing's picture
Chataing

se daño donde se hace la BBQ del complex. Quedaron en que iban a reemplazarla por otra. Si no se puede tener parrilleras en los balcones entonces donde debemos hacer una BBQ cuando uno lo desee si el complex tampoco está pendiente de estas cosas ?

laurariollano's picture
laurariollano McKinley Employee

Buenas tardes Luis,

 

Disculpe la molestia.  Estamos en proceso de reemplazar la parrilla y va a estar instalada manana.

 

Si necesita algo mas, por favor dejeme saber.

 

A su servicio,

 

Laura Riollano

laura.riollano@mckinley.com


JacquelineYazigi's picture

Newest Team Member: Jacqueline Yazigi

Announcement for Multiple Communities

Good Afternoon Coconut Palms & Bella Casa Residents ,

I am Jacqueline Yazigi and I am the newest sales team member to join the Coconut Palms and Bella Casa team! I have been with McKinley for seven years and just recently transferred from our Indianapolis market. I’m so excited to be with you all here in sunny Florida!

Specifically, I will be working directly with you as it pertains to your future plans as well as renewal of your current lease. Currently, I have been reaching out to many of you already to start this process. If for any reason you have not heard from me...



naesha.lewis's picture

Let's Have a Pizza Party!

Event for Multiple Communities

...