Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
jaciely.cartagena's picture

Join Us for Our Ice Cream Social

Event for Multiple Communities

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laurariollano's picture

Office Closed on Independence Day- Reminder

Announcement for Bella Casa

Good morning Bella Casa residents,

This is a reminder that in observance of Independence Day the office hours at Coconut Palms will be closed tomorrow. Please ensure that if you need to retrieve a package, you do so before 6:00pm today.

The schedule is as follows:

Today, July 3: 10:00am-6:00pm

Thursday, July 4: CLOSED

Friday, July 5: 10:00am-6:00pm

Please let us know if you have any questions or have any concerns.

At your service,

Laura Riollano

Community Manager



Connie.Casquete's picture

Rent

Announcement for Multiple Communities

Good Afternoon Residents-

We hope everyone is having a great day so far. We wanted to send a quick reminder about rent. We will no longer be accepting rent payments in the office. You are able to make your rent payment online via your Resident Portal, or through CashPay. If you are needing help with either option, please do not hesitate in contacting us and we will provide you with the informtion needed. Thank you in advance, and enjoy the rest of your Monday afternoon.



laurariollano's picture

Parking Program Reminder

Announcement for Multiple Communities

Good afternoon residents,

Our new parking permit program will start on July 15 th , 2019 and some residents have not registered their vehicles. If you do not have a decal by the evening of July 15th, the car will be towed off property at your expense.

Each adult resident on the lease will be provided 1 parking decal for their vehicle. In order to receive the decal, you must show a valid photo ID to the office along with the vehicle’s registration form and proof of insurance . Please note that the vehicle must be under your name in order for you to receive...


Bboujmaa18@gmail.com's picture
Bboujmaa18@gmail.com

Good afternoon,
I already got my decal, i just would like to know where in the vehicle should it be sticked, and for visitors pass would it be used permanently as resident parking decal ?
Thanks in advance

jaciely.cartagena's picture
jaciely.cartagena McKinley Employee

Good Morning Boujmaa,

Thank you for coming by to pick up your decal! You will place it at the bottom left hand side of your windshield. 

Have a great week!

Thank you, Jaciely Cartagena

Njuguna's picture
Njuguna

Hey, i drive a company car that is not under my name, it's under the company name, how will I get a decal then, I have been a resident for the last 8 years. How do we go about that .


laurariollano's picture

Office Closed on Independence Day

Announcement for Bella Casa

Good morning Bella Casa residents,

We hope everyone is having a great Friday. In observance of Independence Day the office hours at Coconut Palms will change next week. Please ensure that if you need to retrieve a package, you do so before 6:00pm on Wednesday the 3rd.

The schedule is as follows:

Monday, July 1: 10:00am-6:00pm

Tuesday, July 2: 10:00am-6:00pm

Wednesday, July 3: 10:00am-6:00pm

Thursday, July 4: CLOSED

Friday, July 5: 10:00am-6:00pm

Please let us know if you have any questions or have...



Denma32's picture

Weed Smoker Problem

Feedback Problem for Bella Casa

A guy has been smoking a lot of weed at the balcony in front of my apt. The smell gets into my apt and I have a newborn baby and that's going to bring problems to her health. The apartment its 5531 apt 3. And I hope this issue can be solved...

Connie.Casquete's picture
Connie.Casquete McKinley Employee

Good Afternoon, 

Thank you for reaching out and informing us. I have spoken to your husband and have provided him with instructions as to what needs to be done when this is occuring. We will be serving the building with a notice regarding smoking of any kind in the interim. Please be aware that Laura our property manager, has been in communication with the residents in question. Do not hesitate in contacting us if you have any additional questions or concerns. We take these concerns very serious and we will do everything within our limitation to correct the issue. Thank you in advance and enjoy the rest of your afternoon. 


laurariollano's picture

Office Closed on Memorial Day- Reminder

Announcement for Bella Casa

Good morning Bella Casa residents,

We hope everyone is having a great Friday. In observance of Memorial Day the office hours at Coconut Palms will change next week. Please ensure that if you need to retrieve a package, you do so before 6:00pm today.

The schedule is as follows:

Today, May 24: 10:00am-6:00pm

Saturday, May 25: CLOSED

Sunday, May 26: CLOSED

Monday, May 27: CLOSED

Tuesday, May 28: 10:00am-6:00pm

Please let us know if you have any questions or have any concerns.

At your...



misterfabiano's picture

Maintenance Request

Feedback Problem for Bella Casa

The air condition control unit/thermostat is not working properly... I spoke with Walter this afternoon when he was doing maintenance work in the apartment and he said the control unit needed to be replaced. Unit 5517 #4. Thank you

laurariollano's picture
laurariollano McKinley Employee

Good morning Dan,

 

Thank you for your feebback.  I sent you an email and look forward to hearing back from you soon.

 

At your service,

 

Laura Riollano


laurariollano's picture

Memorial Day Hours

Announcement for Bella Casa

Good afternoon Bella Casa residents,

We hope everyone is having a great Monday. In observance of Memorial Day the office hours at Coconut Palms will change next week. Please ensure that if you need to retrieve a package, you do so before 6:00pm on Friday, May 24th.

The schedule is as follows:

Friday, May 24: 10:00am-6:00pm

Saturday, May 25: CLOSED

Sunday, May 26: CLOSED

Monday, May 27: CLOSED

Tuesday, May 28: 10:00am-6:00pm

Please let us know if you have any questions or have any concerns...



Denma32's picture

Annoying Late Loud Music

Feedback Problem for Bella Casa

Someone has a private club at their apartment, very loud music with explicit content very late at night, same time every Single time. I just had a Baby and the little bit of time I can have to sleep its disturbed by that music. You guys have received complaints before about the same issue and you guys do nothing. Where are the rules and consideration towards others??? Plus theres a Group of guys smoking weed every night. Very disappointed

laurariollano's picture
laurariollano McKinley Employee

Good morning Denisse,

 

I am very sorry that this happened.  Please note that we communicated with the residents you referred to and this should not happen again.

 

If you need anything else, please do not hesitate to let me know.

 

At your service,

 

Laura Riollano

laura.riollano@mckinley.com