Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811

  • Phone: 407-730-2933
  • Email:
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Pdelpino's picture

Office Update

Announcement for Multiple Communities

Good morning everyone, We appreciate your patience with the office closure and the phone lines being down. We would like to update all residents that the office is now open and phone lines and internet have been restored. So if you have been trying to get in contact with us we apologize for any inconvenience but we are receiving calls at this time. Thank you again for you patience -Coco/Casa Team

lisacdicarlo's picture

Community Update

Announcement for Bella Casa

Good Evening Everyone,

We appreciate your patience through the recent storm damage and continued property clean up. We will be opening our leasing offices tomorrow. Please know we will have limited team members and services to provide, but will be doing our best to address each of your concerns in order of severity.

Currently power has been restored to your community, but please know that since its return we have experienced intermittent outages. This can be common, as OUC may need to turn service on and off when making repairs for everyone. We want nothing more than for...

mehvish.afroze's picture

~Electricity Update~

Announcement for Bella Casa

Good Evening Bella Casa Residents,

We have been advised that the community is without electricity and have contacted OUC in regards to this. They are aware of the outages in the area and are currently assessing the concerns. They are currently working to get the electricity back up and running as soon as possible.

Thank you so much for your patience.


Mehvish Afroze

Admin's picture

Post Hurricane Irma Update - McKinley

Announcement for Multiple Communities

Dear Residents,

We are thankful today hearing that our teams and residents are safe. The information that we have available so far is that your homes have only sustained minor to moderate damages. We do not have a full assessment yet as we cannot access every community. Please look for updates for your specific home and community from your community manager as soon as they are able to access your community for inspection.

Thank you for your patience today as we work to safely regain normal community operations. As our employees and contractors are able to safely...

Admin's picture

Hurricane Irma Update - McKinley

Announcement for Multiple Communities

Dear Residents,

At this time, all of Florida is under a hurricane watch. Our community offices are currently closed through Monday and we will not be reopening until conditions are safe to do so.

Please follow all instructions to evacuate if you are in an area with mandatory evacuations or have any concern about your safety in your home. Please visit to locate the shelter nearest you.

We have completed hurricane...'s picture

Did anyone place shutters or anything on Windows after we vacated

kathi.price's picture
kathi.price McKinley Employee


Windows were not boarded prior to the storm's approach, however, please be assured we will be assessing damage at all properties as soon as it is safe to re-enter the sites following the storm.  We are prepared to begin clean up and repairs as needed when conditions will allow.  

Selena69's picture

Has any one experienced power outage as of yet?

kathi.price's picture
kathi.price McKinley Employee

As of 7:30 pm we still have power in Volusia County!!


My14hp4's picture

Sun pointe in Daytona power went in and out a few times but the Air conditioner in the 6 building just started blowing warm air. This is crazy. The air stayed cool throughout the entire hurricane. After the hub of it passes us then it starts blowing warm air at 5am Monday And there's nobody to reset the chiller. Go figure :(

kathi.price's picture
kathi.price McKinley Employee


We're so sorry to hear that the air has stopped working for you.  Be assured we will have team members out on site for any necessary repairs just as soon as the curfew is lifted and conditions will allow us to travel.  Thank you for your patience!

Tia Siesta's picture
Tia Siesta

Just placed a service request for all appliances, air conditioner and water heater along with some wall switches and plugs not working. I'm grateful for the plugs that are fine so I can use the tv, fan and charge my phone

kn.hayes1's picture

Does anyone have any information as to flooding or damage to Bayside Villas East (1st floor)? Duke Energy website says power is on. Thanks

Alexnina's picture

How do we check when power will be back on?

Selena69's picture

Does anyone know if power is out in Studio Parc, Orlando?

marybeth.lopez's picture

Pool Closure

Announcement for Multiple Communities

Good Afternoon Residents,

In preparation for Hurricane Irma we have closed the pool and spa. We will reopen when weather permits. Thank you so much for your cooperation. Please stay safe!

-Coconut Palms/Bella Casa Team

marybeth.lopez's picture

Hurricane Irma

Announcement for Multiple Communities

Dear Residents,

Please be advised that a Hurricane Watch/Warning is in effect for Orange County, which includes this apartment community. At the moment, Hurricane Irma is projected to affect Orlando as early as Sunday, and southern cities have already begun evacuating. A mandatory evacuation is not currently in place for Orlando. With that said, please follow government and official recommendations regarding evacuation and relocation to an area that will not be affected by the storm. If you will require transportation, now is the time to verify with your airline, bus,...

marybeth.lopez's picture

Hurrican Irma

Announcement for Multiple Communities

Good Morning,

As you may be aware, Hurricane Irma has strengthened to a Category 5 storm and Governor Rick Scott has declared a state of emergency here in Florida. Though we cannot predict the exact path of the storm now, below we have shared some precautionary tips and emergency items that may help you prepare your home and/or make necessary arrangements.

We will continue to issue updates this week, including changes or additional information we receive from the local, state or federal authorities. Also for your reference; local TV channels will broadcast regular...

Dmjppcp0822's picture

Is there a mandatory evacuation for Orlando?

marybeth.lopez's picture

Office Closed for Labor Day

Announcement for Multiple Communities

In honor of Labor Day the Coconut Palms and Bella Casa Leasing Office will be closed on Monday, September 4th. Our office will reopen on Tuesday, September 5th at normal business hours. For any maintenance emergencies please contact (407)293-6940 and select option 3. We wish you a safe and fun weekend!

Best Regards,

Coconut Palms/Bella Casa Team

mperez528's picture

Painting of Office Sidewalk

Announcement for Multiple Communities

Good Afternoon,

Tomorrow Tuesday July 25th we will be painting the sidewalk in front of the office between the times of 8am-1pm. Please use caution when proceeding through this area.

Thanks in Advance,

Coconut Palms Managment