Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Candace.Conroy's picture

Smoke Free Community Reminder!

Announcement for Multiple Communities

Dear Residents,

In order to provide a clean and healthier environment for our residents, employees, and guests, we are a designated smoke free community. The smoke free policy covers all individual apartments, common areas, and outdoor areas. All residents, as well as their guests, all employees, and vendors are required to follow this policy. It has been recently brought to our attention that this policy is not being exercised by some residents and their guests while visiting the community.

We take great pride in providing you with a clean and safe environment. Multifamily...


randino76's picture
randino76

Good afternoon, my name is Ruth Andino Rivera and I am a resident of apartment 4622 7b, my husband is a kidney transplant patient, he has dyspnea of ​​the dream and my son is an asthmatic patient. Since we moved to this apartment we have complained about the constant smell of cigarette smoke that is felt in the bathroom and in the closet area. In the office the last time I complained I was told that I could call the police so that I could come at any time because there are others around my apartment and I can not say exactly which one of them smells like cigarette. It is important that they act as soon as possible since as my family there are other sick people and this can cause fires in the apartments and they are not in compliance with one of the leasing policies of the apartment complex.


naesha.lewis's picture

Important Message for All Bella Casa Residents!

Announcement for Bella Casa

Good afternoon residents,

I hope everyone is staying warm and cozy during this chilly yet refreshing weather!

In order to provide the best service possible to all our valued residents, we will be closing our Bella Casa office as of Monday, January 14, 2019 until further notice. I understand many of you have enjoyed stopping by the office since we have reopened, and we sincerely appreciate your concern and feedback regarding this change! As mentioned, we have decided to move forward with this change to best serve all our valued residents in a timely fashion and with the...



naesha.lewis's picture

New Year Office Hours!

Announcement for Multiple Communities

Valued Residents,

As the new year is approaching, I wanted to take the time out to advise our residents of our office hours for the coming week. Monday, 12/31/18, our Coconut Palms office will be open from 10am-3pm. Bella Casa office will be open from 1pm-3pm. Both of the offices will be closed 1/1/19 and will resume normal office hours on 1/2/19. Normal office hours are listed; 10am-6pm for Coconut Palms and 1pm to 5pm for Bella Casa.

As a reminder, please make sure all in office rental payments are submitted 12/31/18 and 1/2/19, as the office will be...



naesha.lewis's picture

Holiday Office Hours!

Announcement for Multiple Communities

Happy Holidays Residents!

I hope everyone enjoyed their week and is prepared for the weekend! I wanted to inform our residents of our office hours during our holiday season. Both Coconut Palms and Bella Casa office will be closed Monday, December 24th and Tuesday, December 25th. Coconut Palms office will resume normal business hours on December 26th at 10:00 am and Bella Casa is set to resume December 26th at 1:00 pm.

Everyone will want to be sure to stop by the office by 6pm today to pick up any packages you might need for the holidays.

...



naesha.lewis's picture

Hot Cocoa and Cookies!

Announcement for Multiple Communities

Esteemed residents,

As the holidays are currently in full swing we wanted to go ahead and celebrate with our beloved community resdients. Please join us tomorrow from 4pm to 6pm for HOT COCOA AND COOKIES in the Coconut Palms office!

AT&T will be in attendence for any resident in need of setting up new cable/internet services.

While you are enjoying a hot beverage and sweets, do not forget to bring any unwrapped, new toys for our toy drive! We appreciate all the participation thus far.

Naesha Lewis

Senior Sales Associate...



naesha.lewis's picture

Are you in the spirit of giving?

Announcement for Multiple Communities

Our valued residents,

We hope everyone is keeping warm this week and for the following holiday weeks to come! Just a friendly reminder that we are participating in a Toys for Tots holiday drive. Please stop by the Coconut Palms office to drop off new, unwrapped gifts so they can be donated for this holiday season. TIS THE SEASON OF GIVING and let's give back!

Happy holidays!

Naesha Lewis

Senior Sales Associate

...



naesha.lewis's picture

Toys for Tots Toy Drive!

Announcement for Multiple Communities

Hello residents,

We hope everyone is having a great week! For the month of December, Coconut Palms and Bella Casa will be participating in a Toys for Tots toy drive. There will be a donation box located at both properties in which residents will have the opportunity to donate new, unwrapped toys until December 21st at 6pm. Following the conclusion of the donations, our staff will be taking all donations to our local Toys for Tots location. We look forward to everyone participating!

Tis the season of giving!

-Your Coconut Palms/Bella Casa Staff...


AntonioOcean's picture
AntonioOcean

Hello Vanessa, I do have a package belongs to apt . K building 4590. Could you tell the person to get it to my building 4588 , the package is in the same place mail left it. It is on the name of Engelbert Matos.


marybeth.lopez's picture

Holiday Office Hours

Announcement for Multiple Communities

Good Afternoon Valued Residents,

This is a friendly reminder that the office will be closing early today at 3pm and reopening for normal business hours on Monday, November 26th at 10am. Should you experience any maintenance emergencies, please call 407.293.6940 and select option 1 to connect with our emergency maintenance technician. We wish you a happy holiday!

Sincerely,

Mary Beth Lopez

Community Manager


Roxangela's picture
Roxangela

Gracias

Roxangela's picture
Roxangela

Buenas tardes tengo 4 dias con el apto inundado de agua

Roxangela's picture
Roxangela

Me preocupa la situación porque estoy embarazada y tengo un niño de 7 años asmatico y yo también soy asmatica al entrar al apto la humedad nos descompensa necesitanos urgente el arreglo o mudanza del apto no esta acto para habitar


naesha.lewis's picture

Happy Thanksgiving!

Announcement for Multiple Communities

Coconut Palms/Bella Casa's staff wants to wish each one of our residents a HAPPY THANKSGIVING!

We would love to know what you're thankful for! Go ahead and comment below!

Just a friendly reminder, our office will be open Wednesday, 11/21/18, from 10am-3pm and closed Thursday, 11/22/18, through Sunday 11/25/18. We will reopen for business Monday,11/26/18, from 10am-6pm. If you have a maintanance emergency at any time please call the office at 407-293-6940 and follow the promts to leave a message for our on-call technician.

Enjoy your time with...



marybeth.lopez's picture

Trash Rate Increase

Announcement for Bella Casa

Good Afternoon Valued Residents,

This is to inform you that due to rising costs for trash removal, the trash removal rate has, unfortunately, increased $5 and will reflect on December's bill statement. It was not our intention to increase any fees and apologize for the inconvenience this may cause. Your satisfaction is very important to us and we sincerely appreciate your understanding. Should you have any questions, please contact us at 407.293.6940. We wish you a great day!

Sincerely,

Mary Beth Lopez

Community Manager