Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
jaciely.cartagena's picture

Office Closed on Saturday/Rent Payment Information

Announcement for Bella Casa

Good Afternoon Bella Casa Residents,

Our schedule has once again changed due to Hurricane Dorian.

The office will also remain CLOSED on Saturday, August 31st. As of now the office will reopen on Wednesday, September 4th. Please be aware that our schedule may still change due to Hurricane Dorian.

As a friendly reminder your rent payment is due on September 1, 2019.

We would like to thank all residents who have taken the time to transfer your financial information to our new payment system, PayLease. Any residents that have not set up your...



jaciely.cartagena's picture

Hurricane Dorian - Office Closed Tuesday

Announcement for Bella Casa

Dear Residents,

The Bella Casa Office will be closed on Labor Day, Monday 9/2 and Tuesday 9/3. The entire Bella Casa Team will be on-call for any major issues.

Starting today the pools will be closed and all pool furniture will be stored inside until after the hurricane cleanup is complete.

Please call the Office number for any urgent matters: (407) 293-6940. Follow the prompts for an urgent issue.

For those concerned with their windows you can use a window insulator kit which can be found online or at local hardware stores. See example below:

...



laurariollano's picture

Labor Day- Office Closed- Reminder

Announcement for Bella Casa

Good afternoon Bella Casa residents,

This is a reminder that the office at Coconut Palms will be closed on Monday, 9/2/2019 in observance of Labor Day. Please ensure that if you need to retrieve a package, you do so before 6:00pm on Saturday, 8/31/2019.

The schedule is as follows:

Friday, August 30: 10:00am-6:00pm

Saturday, August 31: 10:00am-5:00pm

Sunday, September 1: CLOSED

Monday, September 2: CLOSED

Tuesday, September 3: 10:00am-6:00pm

Please note that we are keeping an eye on Hurricane Dorian...


karen86's picture
karen86

Please debe revisar las palmas que estan en el complex de bella casa . La que da a mi apartamento la madera se le esta cayendo. Mi apartamento es el 5519


laurariollano's picture

Hurricane Preparation Notice

Announcement for Bella Casa

Good morning Bella Casa residents,

As you know we are keeping a close eye on Hurricane Dorian and we at McKinley wanted to take a moment to remind everyone of the importance of being prepared for anything that comes our way. Review the important points below:

Preparation

The McKinley Team will remove/secure pool umbrellas and furniture. Pools, spas and other amenities may be closed before and throughout the duration of the storm. Residents must remove or secure all patio furniture to prevent damage or injury. Residents are asked not to tape windows as this can lead to...


angelbear39's picture

bathroom sink

Feedback Problem for Bella Casa

The maintenance came to fix a dripping faucet and decided it couldn't be fixed so he replaced my nice real metal faucet with a plastic one.You cannot drink from these types of faucets because they are made with carcinogens which are not safe.Now my kids will have to brush their teeth in the kitchen.For the rent we pay can we at least have a real faucet and not a toy one...

jaciely.cartagena's picture
jaciely.cartagena McKinley Employee

Good Afternoon Michael,

Thank you for drawing our attention to this matter.

We have contacted you to assist you with this problem as soon as possible.

Have a great weekend.

Kind Regards,

Jaciely Cartagena


laurariollano's picture

Office Closed on Labor Day

Announcement for Bella Casa

Good morning Bella Casa residents,

Please note that in observance of Labor Day, the office will be closed on Monday, 9/2/2019. Please ensure that if you need to retrieve a package, you do so before 6:00pm on Saturday, 8/31/2019.

The schedule is as follows:

Friday, August 30: 10:00am-6:00pm

Saturday, August 31: 10:00am-5:00pm

Sunday, September 1: CLOSED

Monday, September 2: CLOSED

Tuesday, September 3: 10:00am-6:00pm

Please let us know if you have any questions or have any concerns.

...



jaciely.cartagena's picture

Don't Forget About The Pool Party!

Announcement for Bella Casa

Good Afternoon Bella Casa Residents, Come out and enjoy pizza and drinks! Our AT&T representative will be here until 4PM and we'd hate for you to miss out on all the fun!

...



jaciely.cartagena's picture

Summer Pool Party!

Event for Bella Casa

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Pricila Rosa Dos Santos Da Rocha's picture

Loud music and laughter late at night

Feedback Problem for Bella Casa

It's not the first time, that I am complaining about the neighbors below us, as I said before , I am not sure if they are using this place as an Airbnb or something, it's 10:30pm my daughter is sick and trying to sleep, but this loud noises makes it very difficult. I will have to start calling the police if you guys dont do something about it. Please this is supposed to be a family place, quiet. Since they moved about 2 months ago it's been happening often...

laurariollano's picture
laurariollano McKinley Employee

Good afternoon Pricila,

 

Thank you for taking the time to speak with me today.  I am glad that things are better now in your home and thank you again for your patience.

 

If there is anything else that we can assist with, please do not hesitate to let us know.

 

At your service,

 

Laura Riollano


misterfabiano's picture

Routine Maintenance

Feedback Problem for Bella Casa

1. Light in kitchen needs to be replaced 2. Toilet roll holder in main bath needs to be re-attached to wall

laurariollano's picture
laurariollano McKinley Employee

Good evening Daniel,

 

Thank you for your feedback.  We have created a work order and a technician will be visiting your home this week.

 

At your service,

 

Laura Riollano