Bella Casa

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811


  • Phone: 407-730-2933
  • Email:
    bellacasa@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Pricila Rosa Dos Santos Da Rocha's picture

Loud music and laughter late at night

Feedback Problem for Bella Casa

It's not the first time, that I am complaining about the neighbors below us, as I said before , I am not sure if they are using this place as an Airbnb or something, it's 10:30pm my daughter is sick and trying to sleep, but this loud noises makes it very difficult. I will have to start calling the police if you guys dont do something about it. Please this is supposed to be a family place, quiet. Since they moved about 2 months ago it's been happening often...


misterfabiano's picture

Routine Maintenance

Feedback Problem for Bella Casa

1. Light in kitchen needs to be replaced 2. Toilet roll holder in main bath needs to be re-attached to wall

laurariollano's picture
laurariollano McKinley Employee

Good evening Daniel,

 

Thank you for your feedback.  We have created a work order and a technician will be visiting your home this week.

 

At your service,

 

Laura Riollano


jaciely.cartagena's picture

Parking Permit Reminder / Recordatorio de permiso de estacionamiento

Announcement for Multiple Communities

Good Afternoon Everyone!

Last month we rolled out our Parking Permit program in the Community with a goal to have everyone compliant by June 15th, 2019.

As of today, we still have many residents that have not come to the office to obtain their parking permit for their vehicle. If you have not obtained your permit please come to the office to complete a parking permit form, and include your vehicle registration and proof of insurance.

Please be sure to obtain your permit as soon as possible and have it displayed accordingly in your vehicle to avoid your vehicle from...



jaciely.cartagena's picture

Don't forget about the ice cream!

Event for Multiple Communities

Hello Everyone,

Don't forget to stop by the leasing office at Coconut Palms to pick up your ice cream from the AT&T team.

We hope to see you there!

Kind Regards,

Jaciely Cartagena



jaciely.cartagena's picture

Join Us for Our Ice Cream Social

Event for Multiple Communities

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laurariollano's picture

Office Closed on Independence Day- Reminder

Announcement for Bella Casa

Good morning Bella Casa residents,

This is a reminder that in observance of Independence Day the office hours at Coconut Palms will be closed tomorrow. Please ensure that if you need to retrieve a package, you do so before 6:00pm today.

The schedule is as follows:

Today, July 3: 10:00am-6:00pm

Thursday, July 4: CLOSED

Friday, July 5: 10:00am-6:00pm

Please let us know if you have any questions or have any concerns.

At your service,

Laura Riollano

Community Manager



Connie.Casquete's picture

Rent

Announcement for Multiple Communities

Good Afternoon Residents-

We hope everyone is having a great day so far. We wanted to send a quick reminder about rent. We will no longer be accepting rent payments in the office. You are able to make your rent payment online via your Resident Portal, or through CashPay. If you are needing help with either option, please do not hesitate in contacting us and we will provide you with the informtion needed. Thank you in advance, and enjoy the rest of your Monday afternoon.



laurariollano's picture

Parking Program Reminder

Announcement for Multiple Communities

Good afternoon residents,

Our new parking permit program will start on July 15 th , 2019 and some residents have not registered their vehicles. If you do not have a decal by the evening of July 15th, the car will be towed off property at your expense.

Each adult resident on the lease will be provided 1 parking decal for their vehicle. In order to receive the decal, you must show a valid photo ID to the office along with the vehicle’s registration form and proof of insurance . Please note that the vehicle must be under your name in order for you to receive...


Bboujmaa18@gmail.com's picture
Bboujmaa18@gmail.com

Good afternoon,
I already got my decal, i just would like to know where in the vehicle should it be sticked, and for visitors pass would it be used permanently as resident parking decal ?
Thanks in advance

jaciely.cartagena's picture
jaciely.cartagena McKinley Employee

Good Morning Boujmaa,

Thank you for coming by to pick up your decal! You will place it at the bottom left hand side of your windshield. 

Have a great week!

Thank you, Jaciely Cartagena

Njuguna's picture
Njuguna

Hey, i drive a company car that is not under my name, it's under the company name, how will I get a decal then, I have been a resident for the last 8 years. How do we go about that .


laurariollano's picture

Office Closed on Independence Day

Announcement for Bella Casa

Good morning Bella Casa residents,

We hope everyone is having a great Friday. In observance of Independence Day the office hours at Coconut Palms will change next week. Please ensure that if you need to retrieve a package, you do so before 6:00pm on Wednesday the 3rd.

The schedule is as follows:

Monday, July 1: 10:00am-6:00pm

Tuesday, July 2: 10:00am-6:00pm

Wednesday, July 3: 10:00am-6:00pm

Thursday, July 4: CLOSED

Friday, July 5: 10:00am-6:00pm

Please let us know if you have any questions or have...



Denma32's picture

Weed Smoker Problem

Feedback Problem for Bella Casa

A guy has been smoking a lot of weed at the balcony in front of my apt. The smell gets into my apt and I have a newborn baby and that's going to bring problems to her health. The apartment its 5531 apt 3. And I hope this issue can be solved...

Connie.Casquete's picture
Connie.Casquete McKinley Employee

Good Afternoon, 

Thank you for reaching out and informing us. I have spoken to your husband and have provided him with instructions as to what needs to be done when this is occuring. We will be serving the building with a notice regarding smoking of any kind in the interim. Please be aware that Laura our property manager, has been in communication with the residents in question. Do not hesitate in contacting us if you have any additional questions or concerns. We take these concerns very serious and we will do everything within our limitation to correct the issue. Thank you in advance and enjoy the rest of your afternoon.