A guy has been smoking a lot of weed at the balcony in front of my apt. The smell gets into my apt and I have a newborn baby and that's going to bring problems to her health. The apartment its 5531 apt 3. And I hope this issue can be solved...
May 24 - Posted by laurariollano McKinley Employee
Good morning Bella Casa residents,
We hope everyone is having a great Friday. In observance of Memorial Day the office hours at Coconut Palms will change next week. Please ensure that if you need to retrieve a package, you do so before 6:00pm today.
The schedule is as follows:
Today, May 24: 10:00am-6:00pm
Saturday, May 25: CLOSED
Sunday, May 26: CLOSED
Monday, May 27: CLOSED
Tuesday, May 28: 10:00am-6:00pm
Please let us know if you have any questions or have any concerns.
The air condition control unit/thermostat is not working properly... I spoke with Walter this afternoon when he was doing maintenance work in the apartment and he said the control unit needed to be replaced. Unit 5517 #4. Thank you
May 20 - Posted by laurariollano McKinley Employee
Good afternoon Bella Casa residents,
We hope everyone is having a great Monday. In observance of Memorial Day the office hours at Coconut Palms will change next week. Please ensure that if you need to retrieve a package, you do so before 6:00pm on Friday, May 24th.
The schedule is as follows:
Friday, May 24: 10:00am-6:00pm
Saturday, May 25: CLOSED
Sunday, May 26: CLOSED
Monday, May 27: CLOSED
Tuesday, May 28: 10:00am-6:00pm
Please let us know if you have any questions or have any concerns...
Someone has a private club at their apartment, very loud music with explicit content very late at night, same time every Single time. I just had a Baby and the little bit of time I can have to sleep its disturbed by that music. You guys have received complaints before about the same issue and you guys do nothing. Where are the rules and consideration towards others??? Plus theres a Group of guys smoking weed every night. Very disappointed
Apr 22 - Posted by laurariollano McKinley Employee
Good afternoon residents,
We hope everyone is having a great day. This Thursday, April 25th, the leasing office will be closing at 3:30pm. Please ensure that you stop by before this time if you need to retrieve any packages from the office.
We apologize in advance for any inconvenience this may cause. Please do not hesitate to contact us with any concerns you might have.
Apr 10 - Posted by meralis.lopez McKinley Employee
Good Evening Neighbors,
We hope everyone is having a wonderful week! We wanted to share with everyone that our pressure washing and gutter cleaning is set to begin tomorrow morning and through next week Wednesday, April 17th. We thank everyone in advance for your cooperation and patience during this time and please feel free to reach out to us should you have any questions or concerns.
Apt #3 in building 5531 are always playing explicit music out at the balcony late at night with few people coming in and out having a Party outside smoking and drinking. Not considering that there's people who has to wake up at 3am to go to work and Kids that has to go to school. This place are packed of ghetto people and management never does anything, no rules NOTHING. Cant wait for my lease to be over, worst place I have ever lived, lots of roaches and ghetto people...
I want to thank you for taking the time to express your concerns. We aim to provide all of our residents with a positive livng experience. Please allow us the opportunity to address your concern. We are working diligently to correct this immediately. We apologize once again for any inconveneice this may have caused. Please feel free to reach out to me should you have any more question or concerns.
We noticed that our carpet by our dresser in our master bedroom was damp then we moved the dresser and it is wet all behind it and there is also black mold.Our dresser is on the wall by the bathroom so something must be leaking behind the wall.My dresser is ruined and I can't afford another one.My daughter has been sick alot lately and I am hoping its not because of this .Please come and fix as soon as possible!!...
Good Morning Mrs. Power, I want to thank you for speaking with me this morning. I am so sorry to hear that this has happened inside your home. Joel will be over shortly to address. In the meantime, if you need anything else at all, please do not hesitate to contact me directly at jacqueline.yazigi@mckinley.com.
Jan 30 - Posted by vanessa.laguardia McKinley Employee
Good afternoon residents,
I hope you all are having a fantastic week so far!
As a reminder, your rent payment will be due on Friday, February 01, 2019. The leasing office will be closed this Saturday February 02, 2019 so please plan accordingly if you will be paying your rent in the form of a check, cashier’s check, or money order. Please be mindful that the drop box cannot be used to submit your rent payment. Any payments dropped in the drop box will be considered late and will be returned to you the following business day . The great news is that we offer different...
I can’t believe that I am reading this reminder about the payment. I am still waiting to read something from the management about the resent car burglary in the property. A lot of policy reminders, now we can’t smoke not even in the parking. I am guessing that it is a private property right? So! Why this private parking where you can’t smoke doesn’t have a private gate access? why I am reading a reminder about the rent due but when you ask if the kitchen counter tops can be painted you get a NO because they look just ok? 7 years as a resident and everything gets renewed and painted outside but the heart of the unit “which is the inside” still old. In my unit you can’t fine 1 roach because we keep it clean all the time but that doesn’t mean that the unit don’t need updated appliances. Well, let me stop and keep watching TV now. Thanks for reading this too.
vanessa.laguardia McKinley Employee
Jan 31
Good Evening Adonain,
Thank you for your feedback. I am sorry you feel this way. It is important for us to keep an open communication with our residents. We truly care for our residents and strive to provide a positive living experience for our community overall. It would be a pleasure to speak with you and address any questions or concerns you may have. Please feel free to reach out to me at (407) 293-6940. I look forward to speaking with you soon.
Good morning Dan,
Thank you for your feebback. I sent you an email and look forward to hearing back from you soon.
At your service,
Laura Riollano