Bella Capri

Bella Capri Apartments
4822 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-574-5300
  • Email:
    BellaCapri@mckinley.com
  • Office Hours:
    Mon 12:00pm - 5:00pm
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri 12:00pm - 5:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Mariana-J-Davidson's picture

Asphalt Project Cancelled

Announcement for Bella Capri

Good Morning Residents of Bella Capri Apartment Homes,

I hope you all had a wonderful relaxing weekend.

We wanted to let you know that at this time due to the weather we will be canceling the Asphalt project that we have been working on. At this time we are planning to start again at the end of September.

We apologize for the inconvenience this may have caused you.

Please do let us know if there is anything we can assist with.

We hope you enjoy your week.

Bella Capri Management



DebJeff4948's picture

Replacing Carpet in the Apartment with Tile or Waterproof Vinyl

Feedback Question for Bella Capri

Will this complex ever replace the carpet in the apartments with tile or waterproof vinyl? The carpets are very old, outdated and in places damaged. Perhaps this would save on carpet cleaning and whatever else is located in the matting under the carpet.

jlugo009's picture
jlugo009 McKinley Employee

Good morning Deborah -

Thank you so much for taking the time to voice your concerns with us. I would be more than happy to walk your apartment with you for further consideration. Please return my call at 407/351-4422 to schedule a date and time that would work best for you. Thank you again, and we hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager


DebJeff4948's picture

Big Tree with Hanging Branches Located Near Building 4948

Feedback Problem for Bella Capri

I noticed the branches of this big tree is hanging more and more, nearly touching the roof of the cars. I am afraid that a rain storm or lighting may cause the branches to fall and damage someone's property. Thanks for your attention to this matter...

jlugo009's picture
jlugo009 McKinley Employee

Good morning Deborah -

Thank you so much for taking the time to voice your concerns with us. I contacted our landscapers to get this addressed as soon as possible. We appreciate your residency, and hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422


yalmazz's picture

Some areas of concern

Feedback Problem for Bella Capri

- lots of trash / litter on the ground all around the complex mainly on weekends. - There are some abandoned car (s) with flat tires. - A second trash can may be needed by the mail center. Thanks for your attention.

jlugo009's picture
jlugo009 McKinley Employee

Good morning Ahmed -

Thank you so much for taking the time to voice your concerns with us. Our staff here at Bella Capri are working diligently to ensure our trash area is properly maintained. I will also connect with our towing company to remove any abandoned vehicles. We appreciate your patience, and hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422


mic.wittich's picture

Big Leak in Bedroom

Feedback Problem for Bella Capri

Hi. I hope all is well with you. I thought you should know... There is a big leak coming from the attic in my third bedroom (the small bedroom on the left). Please repair this leak as soon as possible. The paint is coming loose and the leak is pretty bad.

jlugo009's picture
jlugo009 McKinley Employee

Good morning Jennifer -

Thank you so much for taking the time to voice your concerns with us. I'm having my Senior Technician visit your home today to further investigate where the leak is coming from. We appreciate your patience, and please reach out to me directly at 407/351-4422 should you have any further questions or concerns.

Warmest regards,

Jenelyn Lugo

Community Manager


mixednuts's picture

BC's Property trees

Feedback Problem for Bella Capri

Let the trees live. The vines that are growing up and around the pines will kill the tree. Just FYI. Also, would be nice to see the palm fronds surrounding the trees cut back. I'm sure any knowledgeable landscaper knows this. And should be included in the upkeep of the property. Just sayin Thanks for your ear:...

jlugo009's picture
jlugo009 McKinley Employee

Good morning Michael -

Thank you so much for taking the time to provide us your feedback! We will definitely connect with our landscapers to address these concerns. Thank you again, and we hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager


jlugo009's picture

Monday Office Hours

Announcement for Bella Capri

Good evening Bella Capri Residents,

We hope you are all enjoying your weekend so far!

Our office will be closed on (Monday, August 13th, 2018).

We will be reopening our office Tuesday morning (August 14th, at 11 AM).

Should you have a maintenance emergency please call our office at 407-574-5300 and follow the prompts to reach our on call maintenance technicians.

We appreciate your cooperation, and hope you have a wonderful rest of your week!

Bella Capri Team



DebJeff4948's picture

Replacing vinyl in baths

Feedback Praise for Bella Capri

Even though I waited all day for service to have the vinyl replaced in the bathrooms, the gentlemen did a good job and they were kind. Thanks, Jenelyn for setting this up and getting back to me when I was worrried about them not showing. I value where I live and want the inside of my home to look just as nice as the manicured lawn on the outside. Thanks to you and your team for executing work orders as quickly as possible.

jlugo009's picture
jlugo009 McKinley Employee

Good afternoon Deborah -

Thank you so much for your kind words! I'm so pleased to know that our services met up to your expectations. We value your residency, and hope to continue providing you with excellent customer service! Thank you again, and we hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/574-5300


luzellis18's picture

Dog Stations

Feedback Problem for Bella Capri

Can the dog stations be emptied out? These things are always over-filled with **** and hardly ever emptied out, nonetheless there are never dog waste bags in them. Thank you!

jlugo009's picture
jlugo009 McKinley Employee

Good morning Juan -

Thank you so much for taking the time to voice your concerns with us. I went ahead and spoke to my staff to ensure this gets done daily. We appreciate your feedback and hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/574-5300


ANGIOM's picture

Mold, last time I’m writing about this!

Feedback Problem for Bella Capri

It has been over a year and nothing has been done about the mold problem that I have in the apartment. You guys have promised time and time again that you will take care of the problem and nothing has been done about it. You guys have taken for stupid for too long and my patience ran out. We are talking about people’s health you are toying with your irresponsibility and lack of urgency. I stated before that if nothing was done about it I would involve layers, clearly that was not enough. If me or my roomMates don’t hear anything by the end of this week I will take that as a sign that you are...

jlugo009's picture
jlugo009 McKinley Employee

Good evening Angel -

Thank you so much for taking the time to address your concerns with us. I appreciate you allowing us the opportunity to walk your apartment and fix these items for you. Please contact me directly at 407/351-4422, or via email at jenelyn.lugo@mckinley.com should you have any further questions or concerns. I hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager