Bella Capri

Bella Capri Apartments
4822 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-574-5300
  • Email:
    BellaCapri@mckinley.com
  • Office Hours:
    Mon 12:00pm - 5:00pm
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri 12:00pm - 5:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Andrea4964's picture

Rent Payment

Feedback Question for Bella Capri

There has been a credit of $77.00 for the whole month. What happened to the credit?

meralis.lopez's picture
meralis.lopez McKinley Employee

Hi Andrea,

I would like to help you research your account. Would it be possible to contact me at the leasing office or let me know when it would be a good time for me to contact you. I would like to help you with this request. I may be reached at (407) 574-5300.

Thank you!
Meralis Lopez
Community Manager
Bella Capri Apartments


TATIANADAVIS's picture

Rent

Feedback Question for Bella Capri

Today, December 31st, I submitted my rent online by bank account, but I made a mistake in entering the account number, so I submitted another one. Hopefully, it will not go through twice. Please let me know if I need to do something else.

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning Tatiana,

Thank you for reaching out to us with this concern. I have reviewed your account and it looks like the payment has gone through for the month of January. You may want to follow up with your bank to ensure your payment has processed successfully. Please keep me apprised if you encounter an error. I am here to help.

Thank you again,

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments


Louann_'s picture

HAPPY NEW YEAR!

Announcement for Bella Capri

HAPPY NEW YEAR RESIDENTS HAPPY NEW YEARS EVE RESIDENTS! We wanted to take a moment and thank you for having an awesome ending of the year with us here at Bella Capri. We are excited about all the great things 2014 will bring in!So allow us to remind you how happy we are to have you part of our Bella Capri community!If you have any questions or concerns please remember we will be closing at 3pm today 12/31/13 and will be closed all day in observance of the holiday. We will re open on Thursday 1/2/2014 at our normal business times of 9am-6pm. HAPPY NEW YEAR! FROM YOUR TEAM AT BELLA CAPRI



Louann_'s picture

HAPPY NEW YEAR RESIDENTS

Announcement for Bella Capri

HAPPY NEW YEARS EVE RESIDENTS! We wanted to take a moment and thank you for having an awesome ending of the year with us here at Bella Capri. We are excited about all the great things 2014 will bring in!So allow us to remind you how happy we are to have you part of our Bella Capri community!If you have any questions or concerns please remember we will be closing at 3pm today 12/31/13 and will be closed all day in observance of the holiday. We will re open on Thursday 1/2/2014 at our normal business times of 9am-6pm. HAPPY NEW YEAR! FROM YOUR TEAM AT BELLA CAPRI



meralis.lopez's picture

Package Pick Up Reminder

Announcement for Bella Capri

Dear Residents, We would like to remind you that our leasing office will be closed tomorrow December 24th and Wednesday December 25th and we have packages here pending pick up. Please remember to pick up your packages today by 6:00 PM today. We would love for you to receive your packages on time before the holidays. Please feel free to reach out to us should you have any difficulties picking up your package. We are here to help any way we can. Have a wonderful Holiday!SincerelyMeralis Lopez



ANGIOM's picture

Outside Lighting

Feedback Idea for Bella Capri

It would be great to have a better lighting on property grounds. It would definitely feel safer walking outside at night and could deter crime a bit. After the few break ins in some apartments and people being robbed on property grounds I think this is a must. The lighting that is outside is very dim and spread too far around, leaving very dark spots throughout the property.

meralis.lopez's picture
meralis.lopez McKinley Employee

Mr. Medina,

Thank you for your feedback regarding our lighting, We will be taking a look at the lights with our team to see how we can improve. We currently do a weekly light audit to ensure all lights are in working order but it is a great idea to see how we can add more lights. Thank you for your input in making our community better. Your ideas and suggestions will always be welcomed.

Enjoy your day!

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments


Louann_'s picture

HAPPY HOLIDAYS BELLA CAPRI

Announcement for Bella Capri

Good Afternoon! I hope you all
are having an amazing weekend and getting ready for the holidays! I wanted to take
a moment and wish you all a Merry Christmas and Happy holidays! We appreciate each and every one of you, and this time of year reminds us even more!We would like to remind you that...We will be closed on Tuesday December 24th and Wednesday
December 25th. We will re-open for normal business hours Thursday the 26th from 9am-6pm.
*If you have an emergency please call the office number at 407.574.5300 and We will be available through the end of the day...



Louann_'s picture

Happy Holidays!

Announcement for Bella Capri



Andrea4964's picture

Rent

Feedback Question for Bella Capri

please let me know what does it mean if my rent payment is in parentheses. is this what I owe because I paid everything I was supposed to. along with the late fee that I think was very unfair because I paid it in the morning of the sixth. for the two years I've lived here the office was NEVER opened at 9. I came in with my rent payment and the lady in the front desk made me pay the late fee. The other managers let me put the money order in the morning and never charged the late fee. <br />...

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning,

I would like to first thank you for reaching out to us with your concern about rent. A parenthesis on the account means there is no balance but a rent credit. I understand your concern with the rent payment and we are following what your current agreement states it will be. We are always here to help any way we can and please feel free to reach out to me should you need anything or have any questions.

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments


renacer1972's picture

Rent Not Charged Correctly

Feedback Problem for Bella Capri

I went to pay my rent on december 4 and the staff person their was very rude. I told her my concerns with how high my water bill is since the pluming problems wich has happen before and she just brush me off ssying it was concordd fault and wait for your suposly merger in the mean time i am beign over charged. the day I expressed my concer the laydy says that yhe way water is calculated I will end up paying extra even if I dont use it. Then just now I check to see if the money order was added which I paid the right amount and it is saying that money is owed as of today. I paid on time and I...

meralis.lopez's picture
meralis.lopez McKinley Employee

Good morning Gloria,

Thank you so much for expressing and letting us know your concerns in this matter. I am currently in review of your file and would love the opportunity to meet with you and revise your account. Is there a specific time we can meet or if you prefer to call me at (407) 574-5300.

I look forward to speaking with you and resolving your concerns.

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments