Bella Capri

Bella Capri Apartments
4822 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-574-5300
  • Email:
    BellaCapri@mckinley.com
  • Office Hours:
    Mon 12:00pm - 5:00pm
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri 12:00pm - 5:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
acarncross's picture

McKinley is hiring Full Time and Part Time Bilingual Sales Team Members!

Announcement for Multiple Communities

McKinley is hiring Full Time and Part Time Bilingual Sales Team Members!McKinley loves our residents so much that we
wanted to reach out to make sure you know we are hiring for our sales teams! We
are looking for full time and part time sales team members throughout the
Orlando/Winter Park area.

As the sales



meralis.lopez's picture

Back Community Gate

Announcement for Bella Capri

Dear Residents, We wanted to take a moment and inform you that our back community exit gate is in need of repair. One of the rollers from the gate is innoperable. We have scheduled a contractor for repair and they will be here as soon as possible. The gate will remain open until repair is made. We apologize for any inconvenience this may cause. Please feel free to reach out to us should you have any questions or concerns at (407) 574-5300. Have a wonderful weekend!Sincerely, Meralis LopezCommunity ManagerBella Capri Apartments



Ayanahl's picture

You Guys Rock

Feedback Praise for Bella Capri

Thank you for all your help with my car. Really appreciated it. Alex is awesome

meralis.lopez's picture
meralis.lopez McKinley Employee

Ayanah,

Thank you so much for this amazing feedback! It is always a true honor to help out. Thank you also for the cookies, our team sure enjoyed them. They were delicious!

I will make sure I share your praise with our team. Hope you have a wonderful weekend!

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments


Louann_'s picture

Emergency Water Outage

Announcement for Bella Capri

Good Afternoon Residents, We wanted to inform you that we will be conducting an emergency plumbing repair in our buildings and the water will be shut off on Monday January 20, 2014 for an hour. We apologize for any inconvenience this may cause and appreciate your cooperation in this matter. Please feel free to reach us at the office should you have any questions at 407-574-5300.Sincerely,Louann NunezLeasing agent



zofrancois's picture

Why Is The Water Off Again?

Feedback Problem for Bella Capri

Why Is The Water Off Again?

meralis.lopez's picture
meralis.lopez McKinley Employee

Hi Dominique,

Thank you for reaching out to us with your concern. Our water was recently shut off due to a Plumbing Emergency in one of our buildings. The emergency has since been completed and your water should be back on.

Please feel free to rach out to us should you have any questions. have a wonderful day.

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments


renacer1972's picture

The girl is still harrsing my daughters

Feedback Problem for Bella Capri

Good Evening Ms Manager, Good Evening Mr. Trochinski, I hope you remember the situation about the girl that jump my daughter Nellyann Olique Calderon and Graciela Olique. Graciela told me on Friday that the girl was bothering her on the bus.Friday and the girl called her the B word again and that she does not care about no contact conract that she will still beat the B. Then today she was harrasing my other daughter nellyann trying to provoke her. If my daughters have to fight this girl they better not be suspended I already did a police report, wrote to you asked for a no contact contract...

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning Gloria,

I wanted to reach out to you and see if its possible to have a meeting with me regarding your situation with your daughter. I have called you several times but I believe that the number I have on file could be incorrect. I am available when you are ready and we can further discuss your concerns. I can be reached at the office, by telephone at 407-574-5300 or by e-mail at meralis.lopez@mckinley.com. Thank you for reaching out twith your concerns and I look forward to meeting with you.

Have a wonderful day.

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments


Leandrew's picture

User ID

Feedback Question for Bella Capri

We didn't know there was a user ID needed to pay rent. We wanted to use that option this month and now we don't have a way of paying. Can someone contact us with that information...

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning Leandra,

Thank you for reaching out to is with your concern. I can help you retrieve your account number to be able to make your payment. The office is closed today but if you send me an email at meralis.lopez@mckinley.com I'll be able to respond to you with this information. Please feel free to reach out to us should you need anything else.

Sincerely,

Meralis Lopez
Community Manager
Bella Capri Apartments


Bruzgurl@yahoo.com's picture

rent and water

Feedback Question for Bella Capri

Your application for rent pay shows a pet fee... but not water... .im assuming the pet fee is for the water portion of our bill since it is paid to you not directly to AUM??? You never directly answer a question on this site, no one is ever really available to answer calls and your system does not make sense when calculating our billing.

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning Jessica,

Thank you for reaching out to us with your concern regarding your rent. I am in review of your account and can see the charges that you see on our website. Everything has been charged to your account accordingly and I can also see your payment has been posted. We are working on setting our systems to reflect the water portion and should have this completed by your next billing cycle. I would like to review your account together with you to explain further your charges. Please let me know which day will work best with you and we can make an appointment to review your charges. We are here to help with any concerns you may have and please feel free to reach out to us should you need anything else.

Thank you,

Meralis Lopez
Community Manager
Bella Capri Apartments


ANGIOM's picture

4 hours, 5 calls and still no reply from leasing office!

Feedback Problem for Bella Capri

I've been calling to talk to someone from the leasing office, when someone actually answers they don't have the information needed to service the residents. The lady at the leasing office supposedly took my info to have someone else call me and I've been waiting since 2pm to have my concerns answered and I haven't had any luck...

meralis.lopez's picture
meralis.lopez McKinley Employee

Good Morning Angel,

Thank you for reaching out to me, I am looking forward to meetting eith you tomorrow. Please feel free to reach out to me should you need anything else.

Sincerely,

Meralis Lopez
Community Manager


meralis.lopez's picture

Front Entrance Gates

Announcement for Bella Capri

Good Afternoon Neighbors,

We
are happy to inform that our front entrance gates have been repaired
and are now in working order. We would like to advise that starting
Monday, January 6, 2014 our gates will be closing at 6:00 PM and you
will need your gate access card in order to enter our community.
Please be sure you are ready for this transition after this
date and have your card available to enter our community. If you
should have any questions or need help you may contact our leasing
office and we will help you get set up...