Bella Capri

Bella Capri Apartments
4822 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-574-5300
  • Email:
    BellaCapri@mckinley.com
  • Office Hours:
    Mon 12:00pm - 5:00pm
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri 12:00pm - 5:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
cmlopexr's picture

maintenance team

Feedback Praise for Bella Capri

I just want to say that despite the difficulties I had moving in I just want to thank the maintenance guys for really getting everything done quickly and showing concern thank you so much !


ian.adamson's picture

Power Outage

Announcement for Bella Capri

Hello Bella Capri!We have received reports that there are power outages and intermittant power loses throughout several buildings on property. We have had our technicians on site and have also talked with our neighbors at Bella Casa and Coconut Palms and have determined that this is a larger problem that will need to be addressed by OUC. We have reported the outages to OUC and we ask that if you are having this problem in your apartment, please do as well. You can report an outage by simply calling OUC at 407-423-9018. We will keep you updated as we receive further updates. We apologzie...



ian.adamson's picture

Power Outage

Announcement for Bella Capri

Hello Bella Capri!We have received reports that there are power outages and intermittant power loses throughout several buildings on property. We have had our technicians on site and have also talked with our neighbors at Bella Casa and Coconut Palms and have determined that this is a larger problem that will need to be addressed by OUC. We have reported the outages to OUC and we ask that if you are having this problem in your apartment, please do as well. You can report an outage by simply calling OUC at 407-423-9018. We will keep you updated as we receive further updates. We apologzie...



lcortez's picture

New Pest Control Services

Announcement for Bella Capri

Dear Valued Residents,Over the last few months many of you have brought to my attention through your emails, my mckinley postings, and some residents have even invited me into their homes to share with me your pest control concerns. Massy Pest Control has been treating this community for many years and after working with them the last 2 months in order to resolve of your concerns, I have decided to go in a different direction and use a bigger and more aggressive company. Starting effectively today Terminex will be servicing any and all pest control concerns. Together Terminex and I have...



eorodriguez's picture

Roaches

Feedback Problem for Bella Capri

The roaches have found their way into the cracks and crevices of my dining room chairs and sofa. I have taken my hairs to the dumpster... I cannot not afford to buy new chairs and a new sofa!!!

lcortez's picture
lcortez McKinley Employee

Hello Elizabeth,

Thank you for reaching out to me through my.mckinley. I was so troubled by your message and wanted to take immediate action to help resove the situation you are going through right now in your home. I was able to have Terminex visit your apartment and with the new treatments and aplications I am confident you will see immediate improvements. Please continue to be patient with us and make sure you are going by the checklist that your service technican left in your home today. As a suggestion please call the office on the 1st of every month to have the treatment reapplied to your home.

Thank you!

Levi Cortez
Community Manager
levi.cortez@mckinley.com


lcortez's picture

Fast and Helpful Ways to Pay Your Rent

Announcement for Multiple Communities

Dear Valued Residents,We truly appreciate our residents, and want to make connecting with us very easy, and also make paying your rent and utility bills quick and easy. We have a number of great options available to you! Please keep in mind rent is due on the 1st of each month, however you can pay early! Late fees would be assessed in accordance to your lease agreement. Here is a break down of all the options available at your fingertips!Leasing Office: Stop in and catch up with us in the leasing office and drop off your rental and NWP utility payment in the form of a check, money order or...



chrem002's picture

roaches

Feedback Problem for Bella Capri

I have a roach problem also. I am wondering since I see since I am not the only one with this problem if the problem is the whole building not individual units. I admit that the "flush" helped my unit. However I am still seeing them in all stages of their life cycle which means they are still here just not as visible as before. please help us! obviously those of us complaining have a problem, I wonder how many of these people all live in the same building...

lcortez's picture
lcortez McKinley Employee

Hello Michelle!

Thank you for reaching out to me regarding your pest control concerns. Right now I want you to know that this is both mine and Mckinley's top concern, We are all committed to making the situation better and will soon be treating buildings by the mass. More details will be revealed soon but until then I just ask that you continue to be patient as I promise there will be results you can see very soon.

Thank you again for reaching out to me and I look forward speaking with you again soon!

Levi Cortez
Community Manager
levi.cortez@mckinley.com


eorodriguez's picture

ROACHES

Feedback Problem for Bella Capri

I have an infestation of roaches! I have them coming out of the stove while I'm cooking I see them when I'm eating! I am a very clean person and I am sick and tired of living with these roaches. They are disgusting and UNHEALTHY!! I have made the office aware and I am placed on the weekly Massey list... it's been 7 months... roaches are still here!!! I NEED HELP!!! I don't want to move me and my children love where we live. All I am requesting is to be relocated to another apartment. I use to live in another apartment in the same complex and didn't have this problem...

lcortez's picture
lcortez McKinley Employee

Hello Elizabeth,

Thank you for reaching out to me concerning your pest control concerns. I will call you today with an action plan on how we can resolve this matter. I consider this to be a very serious matter and will start the follow up immediately.

Thank you!

Levi Cortez
Community Manager
levi.cortez@mckinley.com


yalmazz's picture

Good Job Alex from maintenance

Feedback Praise for Bella Capri

Alex from Bella Capri maintenance knows what he is doing. He fixes the issue once and for all. he is very helpful and courteous. Thank you.


Deana3769's picture

RE: Manager Levy

Feedback Praise for Bella Capri

Where do I begin, I have been living in this community for 7 years since McKinley took over Concord I thought it was going to be the worst thing ever. I have had problems left and right with my apartment with concord and it kept spiraling down hill when McKinley took over. For one reason or another there was switching one manager to another. There was never one set mangers, and finally there was a set of matinees men Alex, David and Pat which I thought I was going to start getting to get some place with all the problems with my place. Dishwasher not working right, leaks in my walls on to my...