Bella Capri

Bella Capri Apartments
4822 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-574-5300
  • Email:
    BellaCapri@mckinley.com
  • Office Hours:
    Mon 12:00pm - 5:00pm
    Tue 12:00pm - 5:00pm
    Wed 12:00pm - 5:00pm
    Thu 12:00pm - 5:00pm
    Fri 12:00pm - 5:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
costa.warlei's picture

Statement/Dec

Feedback Question for Bella Capri

Hello, so far the statement does not appear for payment. When will it be available? Since payment is on December 1st.

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Warlei,

Thank you for taking my call today.I am happy that you were able to get assistance with your payment. Should you need any assistance in the future, please do not hesitate to contact us. We appreciate your residency and hope that you have a wonderful day.

Sincerely,

Mary Beth 


Blades882's picture

New office hours

Feedback Problem for Bella Capri

I don't understand , first your Office hours were 9 to 6 then it went from 11 to 6 and then 12 to 5. Now you're only open two days a week. It was already hard trying to pick up my packages with such short office hours. Now how am I supposed to receive them. If a package is delivered on Monday I can't pick it up until that Friday. Seems kind of unbelievable...

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Michele,

I understand the office hours change can be an inconvenience but please know that this is temporary. We will inform all residents when we have returned to normal business hours. Also, the office will not be accepting any packages Tuesday-Thursday, since it will be closed. I recommend when placing orders, to request packages be delivered directly to your door, if possible. I apologize for the inconvenience and appreciate your understanding. 

Sincerely,

Mary Beth


marybeth.lopez's picture

Holiday Season Safety Tips!

Announcement for Multiple Communities

Hello Valued Residents!

As it is the start of the Holiday Season, it is always important to be reminded of helpful safety tips to keep you and your family protected at all times. We urge you to report ANY suspicious activity, such as people walking or driving up and down the property, checking for unlocked doors or looking in windows and vehicles.

The most important thing you can do is call the police to report a crime or any...



Conroy32811's picture

Good customer service

Feedback Praise for Bella Capri

Amazing service and attention when. I go to the office. Mariana is the best in attention and listening any problems concerning to the apartment.

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Morning Epifania,

Thank you for taking the time to praise Mariana's excellent customer service. I know this means a lot to her and I am so pleased to know that she's provided you great service. If there is anything you need assistance with, feel free to contact us. We appreciate you residency and I hope you have a fantastic day!

Sincerely,

Mary Beth 

Andrea4964's picture
Andrea4964

Yes Mariana is Fantastic!


Mariana-J-Davidson's picture

Water Shut Off for Bella Capri Apartments

Announcement for Bella Capri

Good Morning Residents at Bella Capri,

I hope everyone had a great week.

We sent out a letter yesterday letting everyone know that the water will be shut off today due to some repairs that need to be completed this Friday morning.

We should have all repairs done by 1:30 PM.

We apologize for the inconvenience this may cause you and your family.

We thank you for your patience,

Enjoy your weekend,

Mariana J Davidson

Customer Service Manager


ajseg1992's picture
ajseg1992

I would like to know why this is such a common occurrence. This is the third time in less than a month that the water has been shut off. Countless times since I’ve lived here. It’s harder to be patient when this happens so often.


cmlopexr's picture

Community Manager

Feedback Problem for Bella Capri

I would like the contact information of the community manager.

Mariana-J-Davidson's picture
Mariana-J-Davidson McKinley Employee

Good Morning Cristina, 

I hope you are doing well. 

I just wanted to thank you for speaking to me yesterday and letting me know your concerns. 

Please let me know if there is anything else we can assist you with, 

Have a great weekend. 

Mariana J Davidson 

Customer Service Manager 


2pequenostraviesos's picture

AC Vents / AC Filter / Porch Steel Bars

Feedback Problem for Bella Capri

1. Small AC Vents in Kitchen, Hallway and Visitor's Bathroom need cleaning/painting. These vents are dirty and moldy. 2. New AC Filter. Please make sure the right size is installed. Last month we got a smaller one. 3. Porch Steel Bars need paint. An maintenance employee accidentally painted parts of it white while fixing the kitchen counter...

2pequenostraviesos's picture
2pequenostraviesos

I accidentally posted here. I intended to fill out a work order


Mariana-J-Davidson's picture

Water turned off at Bella Capri

Announcement for Bella Capri

Good afternoon residents of Bella Capri Apartment Homes,

We had a main water line break and had to shut off the water.

Unfortunately this is taking longer than we anticipated so we apologize for the inconvenience.

We were told by the plumber on site along with our maintenance tech that the water will be turned back on within the next hour.

Please accept our apologies and know that we are doing all we can for this to be resolved as soon as possible.

Thank you for your patience,

Mariana J Davidson

Customer Service Manager...


AlexSUCF's picture
AlexSUCF

Is there any update on the water? It has now been 2 hours, and it seems there is an issue with the water main every two-three months! I’d like to take a shower and make dinner but I guess that won’t be an option tonight.


Mariana-J-Davidson's picture

New Leasing Office Hours

Announcement for Bella Capri

Good Morning Residents of Bella Capri Apartment Homes,

Our leasing office hours at Bella Capri will change as of Thursday, September 19, 2019.

Our new hours will be Monday through Friday 12 PM to 5 PM.

If you have an emergency please call our leasing office to be transferred to our emergency on call service technician.

Let us know if you have any questions.

Have a great rest of the week.

Mariana J Davidson

Customer Service Manager



oniurka's picture

Disgusting smell in the apartment

Feedback Problem for Bella Capri

I have been waiting for three months and I still having strong smell of bats feces in the apartment. It’s always an excuse but at the end nothing have been done for the last 20 days. It’s not healthy to breathe that disgusting smell day after day. The manager and staff is good in giving us excuses and to send us letters to pay the rent on time.

Mariana-J-Davidson's picture
Mariana-J-Davidson McKinley Employee

Good Morning Niurka, 

Thank you for stopping in the office yesterday afternoon and giving us the opportunity to take care of the situation today. 

Please do let us  know if there is anything else we can assist with to make your home perfect. 

Have a great day. 

Mariana J Davidson 

Customer Service Manager