Hello, are service request ONLY being rendered when the office is open??? I placed a request in about 1 week ago but no word if any will be done. Please look at the request and reach out to the name and # on the service request. Thank you.
I value where I live. Even though we don't own our apartments, It would be nice to not worry about seeing dog poop in the mulch or grass. Someone's dog pooped in several places in front of my window. There were many bugs hovering there. I cleaned it up because it was disgusting. I pray management would get a hold on this problem. I can remember when no pets were allowed. I also see residents walking dogs and they are not on a leash. Residents need to respect each other. Everyone is not interested in your barking and out of control pet...
Jan 7 - Posted by marybeth.lopez McKinley Employee
Dear Valued Residents,
I hope everyone had a wonderful holiday season and enjoyed the festivities with your friends and family. Now that the holiday season has passed, we would like to ask that all holiday decor and lights from the exterior of your apartment home be removed by Sunday, January 12th. This includes windows, doors and breezeways.
Inspections will be held on the following Monday, 1/13/2020, to ensure that all decor has been removed.
Thank you for your understanding and we sincerely look forward to seeing them again next year!
December 20, 2019 - 9:49am - Posted by marybeth.lopez McKinley Employee
Good Morning Bella Capri Residents,
Unfortunately, the leasing office will be unexpectedly closed today. The team at Bella Vita Apartments are here to help should you need any assistance. Please contact Bella Vita at 407-487-4540. I sincerely apologize for the short notice and appreciate your patience and understanding.
I am really concern about the Customer service with this Leasing Office. Why am I charged a late fee when my payment was handed in the Lease Office on 12/2 ( please be aware that this office is only opened for 2 days (12pm-5pm Monday and Friday). I received a notice on Dec 13, which was not in an envelope but just on a letter size paper folded for anyone to view and was place between the crack of my door advising that I had a balance on my account. Since I have been here for the past 3 years, I have never once been late with my payment and I have never been short. To make matters worse the...
December 13, 2019 - 10:02pm - Posted by zofrancois
Why do you guys accept packages knowing that you have office hours no one can make. Please do not accept anymore of my packages. The package I had could have been left in the parcel locker or with the post office. Now I have to try and figure out how to get it from you, which is ridiculous because no one is ever there. Can someone deliver it to my door? You're not open on Saturdays so idk why you would accept something for me on a Friday. I'm really confused on the logic of this. How do you know I don't need that item asap and now you have it in a place I can't get it...
December 10, 2019 - 6:58am - Posted by GriffithMinns8488
Can someone please reach out to me ... I have had a few packages missing so far, I have had 1 saying that it's in the office and I've also had a neighbors package placed in my mailbox which I gave to them. I am not sure what's going on but I need to know if any of my packages bare in the office and due to the lack of time the office is open and not being able to get home in time if you can confirm what is in there so I know what to do with the delivery services for this point. Thank you!!!!!...