Bella Capri

Bella Capri Apartments
4822 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-574-5300
  • Email:
    BellaCapri@mckinley.com
  • Office Hours:
    Mon 11:00am - 6:00pm
    Tue 11:00am - 6:00pm
    Wed 11:00am - 6:00pm
    Thu 11:00am - 6:00pm
    Fri 11:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
steven.deborba's picture

Water is back on

Announcement for Bella Capri

Dear Residents,

Water has been restored to the community. Thank you for your patience while we resolved this issue. We apologize for the inconvenience.

Bella Capri Apartments



steven.deborba's picture

Temporary Water Shutoff

Announcement for Bella Capri

Dear Residents,

We will be shutting off the water very briefly due to a an unexpected maintenance issue. We apologize for the inconvenience and will do all we can to have the issue resolved as soon as possible. We estimate it should be no more than 30 minutes. We apologize for the inconvenience.

Bella Capri Apartments



oniurka's picture

Service Request history

Feedback Question for Bella Capri

Recently every work order l put in is being removed. It shows it's been updated on my email but l can't find it in my history. Actually I don’t know why the last order that is reflected is from 2018 even having more that five orders during this year and two from this week...

steven.deborba's picture
steven.deborba McKinley Employee

Hello,

 

I'm not sure why the history is not showing, but we can certainly help you with that at the office. Please stop by when you get a moment and we can look them up. 


oniurka's picture

Hazardous electricity cables exposed

Feedback Question for Bella Capri

Thank you for fix the AC last Monday. Can someone now put the lid of the AC unit outside of the apartment back on before get lost, misplaced or used improperly ? Thought placing a service request and asked to the maintenance staff was enough.

steven.deborba's picture
steven.deborba McKinley Employee

Hello,

 

Thank you for letting us know about the issue. It's been taken care of. We appraciate the feedback!


GriffithMinns8488's picture

GATE PAD NOT WORKING

Feedback Question for Bella Capri

Hello, I just wanted to inquire if anyone reported the gate pad that dials the numbers to get in not working?? I have had visitors that tried up to this morning and they were not able to get in -- please provide and update -- Thank you!

steven.deborba's picture
steven.deborba McKinley Employee

Hello,

 

Yes, we had a temporary issue with the gate pad, but the issue has been resolved. Thank you for reaching out and making us aware of the problem. If you're still having problems with the gate please let us know righ t away. 407-754-5300

 

Thank you for choosing Bella Capri! We appreciate you.


Webbjam's picture

Bella Capri

Feedback Praise for Bella Capri

We moved our son into the Bella Carpri in Orlando this month. It was been tiring and stressful, but Steve and Mariani smoothed out all edges. I can't praise them enough for their help. Richard and his Maintenance Staff are pretty awesome too. They pursued each maintenance issue with tenacity and got to the bottom of each one, there were many...

steven.deborba's picture
steven.deborba McKinley Employee

Thank you for the kind words and for your patience as we worked through the issues that arose. We're happy to hear you're pleased with our team! We love having you here at Bella Capri


costa.warlei's picture

Portões de entrada e saída

Feedback Problem for Bella Capri

Bom dia, o portão de saída do condomínio, novamente está com problemas e muitos carros estão entrando pela saída, o portão de trás do condomínio vive aberto, facilitando também a entrada de pessoas que não são moradoras, deixando assim, nosso condomínio, com falta de segurança.

steven.deborba's picture
steven.deborba McKinley Employee

Hello and thank you for letting us know about the issue with the gate. We will have our maintenance team check it out immediately and get this resolved as soon as possible. 


francisco carvallo's picture

pay rent

Feedback Problem for Bella Capri

my account is blocked , it was not possible to make the payment today 1st of June . I will stop by the office on Monday afternoon to resolve this matter .

Kenrick's picture
Kenrick

Mine was also blocked, & they still want $100 late fee & im always out of town. SMH

steven.deborba's picture
steven.deborba McKinley Employee

Good morning, we're sorry to hear you've run into issues logging on to your account. Our goal was to slowly implement this over several months in order to address issues with plenty of time. Please stop by the office or call us at 407-574-5300 so that we can resolve any account issues. Thank you 


Blades882's picture

Rent increase

Feedback Question for Bella Capri

I received a letter today regarding the hike in rent. I understand the cost of living constantly is increasing but my concern is that it increased by almost 100 dollars. I recently renewed my lease and I understand a 30 or 40 dollar increase but almost 100 dollars especially when the rent was just raised only a few months ago. I called the office with my concerns during normal business hours but there was no answer . How do I know if you will decide to do another 100 dollar price increase in another few months? Do I really want to be locked into a lease 200 more than the agreed upon price on...

steven.deborba's picture
steven.deborba McKinley Employee

Good morning and thank you for expressing your concern. I'm sorry we were not able to get to the phone yesterday to discuss this with you. We understand that the change this year was more more signifcant than in previous years. Our community adheres to rent and income limit amounts set by the Department of Housing and Urban Development which are published annually. Consequently, rental increases typically only occur once per year. If you feel your rent has increased more than once in the past few months I would be happy to look at this with you. Please feel free to stop by the office when you get a moment or call us at 407-754-5300. Thank you for being a valued resident. I look forward to speaking with you.   

cmlopexr's picture
cmlopexr

If the rent is increasing then the complex should reflect that. There are lounge chairs/trash every day on the side of the office building, no security and yet this complex wants to charge more.

cmlopexr's picture
cmlopexr

If the rent is increasing then the complex should reflect that. There are lounge chairs/trash every day on the side of the office building, no security and yet this complex wants to charge more.


ladybug33704's picture

Maintenance Request

Feedback Question for Bella Capri

Why am i receiving emails stating my maintenance request has been completed when know one has even been to my apartment in over 3weeks to follow through and finish the work?

steven.deborba's picture
steven.deborba McKinley Employee

Hello and thank you for sharing your concern. I apologize for any misunderstandings regarding the status of your service request. As we discussed on the phone we will be having someone stop by to see about resolving this matter. We're sorry for the inconvenience.