Bella Capri

Bella Capri Apartments
4822 Cason Cove Dr.
Orlando, Florida, 32811


  • Phone: 407-574-5300
  • Email:
    BellaCapri@mckinley.com
  • Office Hours:
    Mon 11:00am - 6:00pm
    Tue 11:00am - 6:00pm
    Wed 11:00am - 6:00pm
    Thu 11:00am - 6:00pm
    Fri 11:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
mic.wittich's picture

Improved Customer Service, Thank you.

Feedback Praise for Bella Capri

Thank you Bella Capri. Jen, the Community Manager at Bella Capri, is making a good example for good customer service. She is polite to residents and she is very responsive to put resident's needs first. I am grateful that the crew in the office has been working on the Bella Capri's treatment of residents over the years, improving kindness with a smile and improving attentiveness to maintenance. Keep it up!...


ladybug33704's picture

Trash

Feedback Question for Bella Capri

What was the response in regards to the trash issue?

jlugo009's picture
jlugo009 McKinley Employee

Good morning Kristi-

Thank you so much for taking the time to voice your concerns with us. We are aware of the trash and have immediately contacted our vendors to address these concerns. They are currently on-site picking everything up. Please contact me directly at 407/351-4422, or via email at jenelyn.lugo@mckinley.com should you have any further concerns. We hope you have a wonderful week!

Warmest regards,

Jenelyn Lugo
Community Manager
407/351-4422
jenelyn.lugo@mckinley.com


zofrancois's picture

Trash

Feedback Question for Bella Capri

What in the world is going on with the trash here. Are you guys doing something about the dumpster not working. There is trash everywhere on this side of the complex now because of this problem. When is this going to be addressed. I was hoping this would be taken care of by today but when I get home it's still there...

zofrancois's picture
zofrancois

Also we have new neighbors (blog 4948)that have moved in and they have boxes and bags of stuff just sitting in front of the apartment for weeks now. I thought we couldn't have stuff like that outside. It's been weeks now that the stuff/ garbage has been left outside of their apartment. This apartment complex is really going down nothing is kept up anymore. You guys dont even repaint the railing anymore or clean the hallways down. Smh

mic.wittich's picture
mic.wittich

I also want to know what is going on with the trash and how quickly can it be fixed? It has been a week of overflowing trash bags in the dumpster area and parking spaces in addition to the rain. The pests, smell, and overall sanitation are surely going to worsen in the Florida sun after the rain passes.

Please make an announcement that it is being handled for us and when.

Thank you.

jlugo009's picture
jlugo009 McKinley Employee

Good morning -

Thank you so much for taking the time to voice your concerns with us. We are aware of the trash and have immediately contacted our vendors to address these concerns. They are currently on-site picking everything up. Please contact me directly at 407/351-4422, or via email at jenelyn.lugo@mckinley.com should you have any further concerns. We hope you have a wonderful week!

Warmest regards,

Jenelyn Lugo
Community Manager
407/351-4422
jenelyn.lugo@mckinley.com


Jdyme92's picture

Corporate

Feedback Problem for Bella Capri

Can you provide me the email address to the corporate office?

jlugo009's picture
jlugo009 McKinley Employee

Good afternoon Jasmyne-

I tried contacting you with no success. Please return my call at 407/351-4422 to further discuss any concerns you might have. I appreciate your patience, and look forward to speaking with you soon.

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422

jenelyn.lugo@mckinley.com


Junieb09's picture

Rent

Feedback Question for Bella Capri

If I pay my rent online...is it due by the time the office closes? Or as long as it’s submitted by 11:59 on the 3rd.

jlugo009's picture
jlugo009 McKinley Employee

Good afternoon Junie -

This is a great question! you can make your payment online anytime before 12 midnight on the 2nd. On the 3rd, we process a $100 late fee if payment has not been submitted. This also applies for our 2nd late fee ($50) on the 10th of the month. Please let me know if you have any further questions regarding this matter. We hope you have a wonderful week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422

jenelyn.lugo@mckinley.com


mixednuts's picture

butchering the grounds

Feedback Problem for Bella Capri

It's obvious, at least to me. The grounds crew has no idea what there are doing with the palms around the trees. SAD, very sad...

jlugo009's picture
jlugo009 McKinley Employee

Good morning Michael -

Thank you so much for taking the time to voice your concerns with us. We value your opinion and have already contacted our landscaping crew to address these concerns. Please let us know if you need any further assistance. We hope you have a wonderful rest of your week!

Warmest regards,

Jenelyn Lugo

Community Manager

407/351-4422


michael.pingston@mckinley.com's picture

Wellness Event

Event for Bella Capri

...


Harriett's picture
Harriett
Awesome i would like to introduce my TLC products at this EVENT...I sucessfully lost 62 pounds and is no longeron my BP meds...all natural all organic products

Harriett's picture

Paylease

Feedback Praise for Bella Capri

First time using online to pay my rent and i know nothing about computers...Mike explain how to create an account and the benefits, like work orders and pest control etc..Hope i did it successfully lol, been here for 4 years and the office staff now is AWESOME, maintanece crew is on point as well

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Thank you Harriett for your kind words!  I will be sure to share your comments with the team!

Happy New Year!!!

Michael Pingston


costa.warlei's picture

No water

Feedback Question for Bella Capri

Good morning. What's the point of being without water? Nothing was warned...

michael.pingston@mckinley.com's picture
michael.pingsto... McKinley Employee

Good morning Warlei,

Thank you for reaching out to us about the water.  I sincerely apologize about this, we had an emergency water repair this morning which did not provide us enough time to let everyone know of the water outage.

The water was turned back on about 30 minutes ago and we were able to complete the repair.

I again apologize for the inconvenience and appreciate your patience and understanding.

Best,

Michael Pingston

costa.warlei's picture
costa.warlei

Thanks Michael.

Have a nice day!


michael.pingston@mckinley.com's picture

Resident Holiday Function

Event for Bella Capri

Image result for holiday images Please Join us for some sweets, refreshments and Holiday Cheer!!!

Wednesday December 19, 2018

Bella Capri Office 4:00pm to 5:30pm