JasonYoung · 1 day 23 hours ago
Good morning,

I absolutely appreciate your concern and the fact you do not feel this decision is particularly in your best interest. This decision was made with the best interest of our community as a whole in mind. We have more than ample parking at the Hessel on the Park property and feel it is the best option for all of our residents to have open parking throughout the community. If you do decide that you want a reserved spot we do have car ports that you can rent for $25/month directly next to the corner of the lot your unit is located. Thank you again for your feedback and I assure you it will be taken under advisement should this issue be reconsidered.

Best,

Jason Young
Community Manager
JasonYoung · 1 week 1 day ago
Thank you! We are currently in the process of hiring a new cleaning service for these common areas. We will continue to work with all of our vendors in attaining exceptional resident service! Your feedback is vital to that mission and we thank you for that opportunity.

Best,

Jason Young
Community Manager
JasonYoung · 1 week 3 days ago
Good evening,

Thank you very much for bringing this issue to my attention. I am very sorry that you have had to complete any of those tasks and I assure you that you this will not be an issue in the future. Thank you for taking pride and your home and again please accept my apologies.

Best,

Jason Young
Community Manager
JasonYoung · 1 week 4 days ago
Good evening,

I am unsure of we have any control over this matter. That being said, I would be happy to inquire on your behalf in regards to the bandwidth in your unit. I will be sure to let you know if I am able to find any pertinent information.

Best,

Jason Young
Community Manager
JasonYoung · 1 week 4 days ago
Good evening,

I had one of our technicians tour your building this evening. I believe the doors being slammed are actually breaking the filaments in the bulbs. We have replaced all broken bulbs and will be working on a resolution for the door closures. Thank you for your patience and assistance in resolving this issue!

Best,

Jason Young
Community Manager
JasonYoung · 2 weeks 23 hours ago
Good morning Guyla,

At this time we feel there is ample parking for all of our residents and their guests. We are working on removing the numbers from the curbs as I do understand this can cause some confusion. We have had a few residents with physical limitations request that folks leave a parking spot close to their building so it is easier for them to access their unit. Other than that we have sustained a consistent message to all that inquire, stating simply there is no assigned parking at Hessel on the Park with the exception of the car ports which are available to lease for $25 a month. If you have any interest in a car port please feel free to call the office or stop by during business hours and we would be happy to assist you with this option.

As for the medicine cabinet in your bathroom, at this time there is no plan in place that I am aware of to replace the medicine cabinets, the project was only to replace the vanity cabinets. I do apologize that the contractors left holes in your walls, this is not our standard and we are working with the contractors to fix any issues as soon as possible. They have communicated to me that they will be back through to finish up any and all issues by mid to late September at the absolute latest. Also, I wanted to mention that there is not any plans for a large scale replacement of kitchen cabinets at Hessel on the Park. I'm not sure who communicated this to you in the past but, unfortunately I believe they may have been mistaken and for this I am very sorry.

If you have any other feedback or questions please do not hesitate to call the office or email me at jason.young@mckinley.com.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 2 weeks 2 days ago
Thank you very much for your feedback! We will continue to post and make all of our new residents aware that other than our carports, which are available for lease, Hessel on the park has no assigned parking. Thank you again and my apologies for the inconvenience.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 3 weeks 9 hours ago
Good evening,

Thank you for your inquiry and I appreciate your patience for my response. At this time we have decided to not return to assigned parking anywhere except the carports. We feel we have more than ample parking to accommodate our residents and their guests.

If you have any further concerns or questions in regards to this matter please feel free to email me at jason.young@mckinley.com.

Best,

Jason Young
Community Manager
McKinley, Inc
aachamberlain65 · 2 weeks 6 days ago
Any word on finishing the vanities?
JasonYoung · 2 weeks 2 days ago
We are working through the vanity project as quickly as possible. The piece for the wall has come in as well as the quarter round. We are currently making our way back through the property to apply these pieces and finish the project.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 3 weeks 2 days ago
Thank you so much for this praise! We will continue to try and exceed expectations whenever possible!

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 3 weeks 4 days ago
Ms. Wyatt,

Thank you very much for making us aware of this issue. We are conducting another light audit this evening and will be making any easy fixes we can to better light the common areas in all of the buildings at Hessel on the Park. I have also contacted an electrician to come out and diagnose the issue further early next week.

Again thank you very much for bringing this issue to the forefront and we will be sure to have the lights operational as quickly as possible.

Best,

Jason Young
Community Manager
McKinley, Inc
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