JasonYoung · 7 hours 28 min ago
Good morning Guyla,

At this time we feel there is ample parking for all of our residents and their guests. We are working on removing the numbers from the curbs as I do understand this can cause some confusion. We have had a few residents with physical limitations request that folks leave a parking spot close to their building so it is easier for them to access their unit. Other than that we have sustained a consistent message to all that inquire, stating simply there is no assigned parking at Hessel on the Park with the exception of the car ports which are available to lease for $25 a month. If you have any interest in a car port please feel free to call the office or stop by during business hours and we would be happy to assist you with this option.

As for the medicine cabinet in your bathroom, at this time there is no plan in place that I am aware of to replace the medicine cabinets, the project was only to replace the vanity cabinets. I do apologize that the contractors left holes in your walls, this is not our standard and we are working with the contractors to fix any issues as soon as possible. They have communicated to me that they will be back through to finish up any and all issues by mid to late September at the absolute latest. Also, I wanted to mention that there is not any plans for a large scale replacement of kitchen cabinets at Hessel on the Park. I'm not sure who communicated this to you in the past but, unfortunately I believe they may have been mistaken and for this I am very sorry.

If you have any other feedback or questions please do not hesitate to call the office or email me at jason.young@mckinley.com.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 2 days 4 hours ago
Thank you very much for your feedback! We will continue to post and make all of our new residents aware that other than our carports, which are available for lease, Hessel on the park has no assigned parking. Thank you again and my apologies for the inconvenience.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 6 days 17 hours ago
Good evening,

Thank you for your inquiry and I appreciate your patience for my response. At this time we have decided to not return to assigned parking anywhere except the carports. We feel we have more than ample parking to accommodate our residents and their guests.

If you have any further concerns or questions in regards to this matter please feel free to email me at jason.young@mckinley.com.

Best,

Jason Young
Community Manager
McKinley, Inc
aachamberlain65 · 5 days 19 hours ago
Any word on finishing the vanities?
JasonYoung · 2 days 4 hours ago
We are working through the vanity project as quickly as possible. The piece for the wall has come in as well as the quarter round. We are currently making our way back through the property to apply these pieces and finish the project.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 1 week 1 day ago
Thank you so much for this praise! We will continue to try and exceed expectations whenever possible!

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 1 week 4 days ago
Ms. Wyatt,

Thank you very much for making us aware of this issue. We are conducting another light audit this evening and will be making any easy fixes we can to better light the common areas in all of the buildings at Hessel on the Park. I have also contacted an electrician to come out and diagnose the issue further early next week.

Again thank you very much for bringing this issue to the forefront and we will be sure to have the lights operational as quickly as possible.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 2 weeks 1 day ago
Thank you very much for making us aware fo this issue. In this type of situation we suggest that if someone is breaking city ordinance, which does state excess noise after 10pm is a violation, to call the authorities if speaking to your neighbor yourself is not an option. If the problem continues please let us know and we will continue to post and work with the local authorities to mitigate the issue.

Best,

Jason Young
Community Manager
McKinley, Inc
taewyatt1 · 1 week 4 days ago
I have the same problem I stay next door. Its terrible I deal with it just about every night.
JasonYoung · 3 weeks 2 days ago
Good evening,

We are open on Saturday but usually with minimal staff out showing our future residents their new homes. If you have some issues or questions please feel free to email me at jason.young@mckinley.com and I will do my very best to get you a prompt and accurate response. Thank you for this feedback as we will continue to continue to provide your with outstanding customer service.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 3 weeks 6 days ago
Good afternoon,

I can appreciate your concern and would happy to assist you with any questions this notice may have aroused! If you would please stop by the office during our normal business hours or give us a call at 217.356.4012 and ask to speak with Rocky or Jason we will be able to answer any questions you may have.

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 4 weeks 6 hours ago
Sir,

If you could please call into the office and speak with myself or Rocky Singleton we should be able to walk you through the system in order to avoid that error message. You can reach us at 217.356.4012 during office hours anytime you need to place a work order. Thank you for making us aware fo this issue!

Best,

Jason Young
Community Manager
McKinley, Inc
JasonYoung · 4 weeks 4 days ago
Thank you very much for making us aware of this issue. We were under the impression that the issue was resolved as of Tuesday July 7/29/14, but now that we know otherwise, I will be out this evening to verify that the lights are not malfunctioning.

Best,

Jason Young
Community Manager
McKinley, Inc
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